Membership Specialist

Hiring Immediately! Greater Alexandria, LA Area

Hybrid/Remote Role

Schedule: 25-30 hrs/wk in these periods: Mon-Fri between 2:00 PM - 7:00 PM; Saturday during events generally between 9:00 AM - 1:00 PM.

Love Connecting with People? Help Us Grow the Girl Scout Movement!

We’re hiring a Membership Specialist based in Alexandria, LA to engage families, support volunteers, and recruit new members. If you enjoy working with youth and adults, building relationships, and making a difference in your community, this could be the perfect role for you!

POSITION OVERVIEW

Membership Growth & Recruitment

• Spark interest in Girl Scouts by reaching out to prospective girls and adults by phone, email, and in person.
• Follow up with new leads quickly and professionally to answer questions and invite them to join.
• Add interested families and volunteers to our system and match them with opportunities in their area.
• Achieve personal membership growth goals while fostering meaningful connections within your community.

Support & Customer Care

• Serve as the go-to contact for membership-related questions and support.
• Walk new members and volunteers through the sign-up and onboarding process.
• Handle membership questions and issues with care and accuracy, including tracking support cases.

Data & Planning

• Keep good records of outreach and progress using Salesforce and other tools.
• Review reports and data to help shape outreach strategies and meet goals.
• Help us spot trends and opportunities to reach underrepresented communities.

Volunteer Engagement & Mentorship

• Be a steady, encouraging resource for new and returning troop volunteers.
• Offer phone-based mentorship and training support, especially in areas like troop management and Girl Scout tools.
• Help create and refine onboarding and resource materials.

Collaboration & Teamwork

• Work closely with your fellow Membership team members to share ideas and updates.
• Provide backup support to other areas of the council as needed.
• Champion diversity, equity, and inclusion in every conversation and connection.

Minimum Requirements

• High school diploma or equivalent (GED).
• Associate's degree or relevant experience.
• Valid driver's license, proof of insurance, reliable transportation, and an acceptable driving record.
• Ability to pass a background check.
• Reliable transportation to travel to appointments, meetings, and events.
• Access to reliable internet and an effective home workspace.
• Ability to work a schedule that includes evenings, weekends, and overtime if required

Required Skills

• Basic to intermediate experience with Windows use and Microsoft Office.
• Familiarity with Salesforce or similar CRM tools.
• Membership in Girl Scouts (upon hire).
• Strong account management skills, demonstrating the ability to nurture member and volunteer relationships effectively.
• Strong communication skills for positive and engaging interaction with existing and potential new members and volunteers.
• Ability to manage time efficiently while juggling multiple priorities in a fast-paced environment.

Girl Scouts of Louisiana - Pines to the Gulf is an equal employment opportunity employer.

Job Type: Part-time

Pay: $22.44 per hour

Expected hours: 25 – 30 per week

Application Question(s):

• This position is part-time, requiring 25-30 hours per week. Are you able to commit to that many hours weekly?
• If selected, you must be available every weekday afternoon from 2:00 PM to 7:00 PM, and Saturday for events typically held between 9:00 AM and 1:00 PM. Are you able to work during these periods if selected?
• This position requires regional travel around the greater Alexandria, LA area. Do you have reliable transportation, and are you able to meet this requirement?

Work Location: Hybrid remote in Alexandria, LA 71301

Salary : $22