What are the responsibilities and job description for the Product Program Director position at Girl Scouts of Eastern WA and Northern ID?
Help Run the Largest Girl Led Business in the world - The Girl Scout Cookie Program
Girl Scouts of Eastern Washington & Northern Idaho is hiring a Product Program Director to join our team in Spokane!
Our Mission: Girl Scouting builds girls of courage, confidence, and character, who make the world a better place
Salary: 65k-70k per year. DOE. Frequent evening and weekend work required. Especially during the season. Full-time with Full benefits!
GSEWNI (Girl Scouts of Eastern Washington and Northern Idaho) is a non-profit organization. The GSEWNI council serves an area comprised of 19 counties in Central and Eastern Washington, and 10 counties in Northern Idaho for a total of 29 counties covering 67,000 square miles. The council is headquartered in Spokane, Washington and has regional field staff located in the Tri-Cities, Washington and Coeur d’ Alene, Idaho. GSEWNI serves approximately 4,000 girls in kindergarten through 12th grade with the help of 2,000 dedicated adult volunteers. Girls are at the center of everything we do as a council. Girl Scouts is the preeminent leadership development organization for girls, the leading authority on girls’ healthy development and we are working daily with girls and women to transform the leadership landscape for girls into the next century.
Overview
The role of the Product Program Director is to oversee the planning, execution, reconciliation, and growth of the two Girl Scout Product Programs: the Fall Product Program and the Girl Scout Cookie Program. The director sets the overall strategic plan for the programs, in collaboration with other departments, to meet strategic objectives. The goal of the program is a financial performance that meets or exceeds annual budget, while also providing a quality program experience for Girl Scouts and volunteers participating. Troops should be able to successfully fundraise through the programs and girls should be developing the Five Skills (goal setting, decision making, money management, people skills, business ethics) as program participants. Both of these contribute to the overall mission of building girls of courage, confidence, and character that make the world a better place.
Planning
This includes setting program dates, creating program resources, developing program trainings, technical set-up of program software systems, and determining all program details. Planning is completed by the council product program team ultimately. Planning is also done with vendor partners. Being able to work with and maintain relationships with vendor partners is critical.
Execution
The execution phase of each program includes customer service to volunteers and consumers, inventory distribution & management - including communication with delivery agents, regular in-season communication with members, and general coordination of all logistics.
Reconciliation
The wrap-up stage of programs includes procurement and distribution of program rewards, execution of experiential rewards, collection and organization of paperwork from volunteer leaders, collection of outstanding funds, and working in collaboration with the finance department on electronic record of financials.
Growth
Growth is an essential piece of the Product Programs. The director should be evaluating how the program can sustainably grow in the following areas: girl participation, per girl average, net sales, troop participation, donation items, and overall program satisfaction from participants.
Strategy
Strategic planning of the product programs requires that you are able to work in tandem with other departments and create strategic goals in partnership with the COO.
Qualifications
Bachelors degree required, or equivalent management and logistics experience of five years or more. Previous Girl Scout experience desired.
Work Environment/Physical Abilities:
To perform this job successfully, an individual must be able to:
- Work in an outside environment (including inclement weather) year round
- Have the ability to walk/hike daily, at various grades, elevations, and on uneven terrain
- Be exposed to typical office environment conditions and noise levels. Multi-tasking in a fast paced environment is an integral part of this position, as is the ability to work with high-stress situations based on the nature of GSEWNI mission and daily work
- Lift up to 25 pounds
- Have repetitive moment of the wrists, hands and/or fingers
- Climb, pull, stoop, kneel, crawl, twist and crouch
- Stand or sit for long periods of time
- Clearly see 20 feet, with or without corrective lenses
TRAVEL:
Travel will be required on a regular basis; including nights, weekends and holidays to ensure quality program delivery throughout the 29-county area and/or conferences and conventions as approved.
Vehicle provided. Travel = 40%
The management of this organization believes that every employee has the right to work in surroundings that are free from discrimination. It is our policy to hire, compensate, promote, train, transfer, discipline, discharge, and make all other employment-related decisions without consideration of an employee's race, color, creed, sex (including pregnancy), sexual orientation, gender, gender identity, religion, age, national origin, physical or mental disability, veteran status, marital status or any other basis prohibited by local, state or federal law. All employees of this Council are prohibited from engaging in unlawful discrimination. All staff are provided a safe and inclusive work environment.