What are the responsibilities and job description for the Product Program Specialist position at Girl Scout Council of the Nation's Capital?
Are you organized, proactive, and love making big things happen behind the scenes? Girl Scouts Nation’s Capital is looking for a Product Program Specialist to help our iconic Girl Scout Cookie and Fall Product programs run smoothly and successfully across our Council. In this role, you’ll support volunteers, coordinate logistics, manage finances, and ensure every Girl Scout has a memorable experience.
What You’ll Do
As part of our Product Program team, you’ll:
- Keep our financial records in order, handling accounts payable and receivable, expense tracking, troop bank accounts, and debt management.
- Maintain accurate program systems, ensuring volunteer, troop, and participant information is always up to date.
- Be the go-to resource for volunteers, offering guidance on program timelines, deliveries, booth scheduling, and system navigation.
- Coordinate logistics for regional product delivery sites and booth locations, including agreements, insurance, and on-site or virtual support.
- Resolve product issues like shortages or damages, and ensure earned rewards reach the right hands.
- Collaborate with vendors and bakery partners to support bulk and corporate orders, connecting customers with troops to drive sales.
- Communicate proactively with volunteers and customers to ensure smooth operations and excellent experiences.
Who You Are
- Mission-driven, positive, and self-directed
- Organized with strong attention to detail
- Skilled communicator and problem solver
- Comfortable managing multiple tasks in a fast-paced environment
- Tech-savvy, especially with Microsoft Office, and eager to master program systems
- A team player who thrives in a collaborative environment
- Flexible, including occasional weekend availability
Bonus: Experience with Girl Scouts or nonprofit sales and marketing is a plus!
Where You’ll Work & Travel
This position is based in Washington, DC and requires travel across our Council area (DC, MD, VA, and WV). Reliable car transportation is required, and mileage (minus commuter miles) is reimbursed. You’ll also attend the annual, multi-day Product Program GSUSA conference, with travel expenses covered.
Some of Our Benefits
- 100% employer-paid HMO health insurance for employees (dependent coverage, POS, dental/vision available).
- 3% employer contribution to 403(b), plus additional 2% match.
- Generous paid leave benefits.
- Paid holidays/office closures include: New Year’s Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, day after Thanksgiving, Christmas Day, and December 26-31. The Presidential Inauguration Day is also an observed holiday on January 20th every four years. One floating holiday, annually.
- A vibrant workplace with a diverse staff who are dedicated to a common mission to make a difference in our community through Girl Scouting. Click here to read our bi-monthly staff newsletter to take a closer look.
Find out more about our commitment to Diversity, Equity, Inclusion, and Accessibility at this link.
The starting salary for this position is $52,000.
About Us
At Girl Scouts Nation’s Capital, we believe in the power of youth leadership. Our mission is to build Girl Scouts of courage, confidence, and character who make the world a better place. We serve over 45,000 youth and 31,000 adult members across the District of Columbia and 25 counties in Maryland, Virginia, and West Virginia. We are dedicated to creating a vibrant and inclusive community where youth can thrive, learn new skills, and discover their leadership potential.
Salary : $52,000