What are the responsibilities and job description for the Server position at Giovanni's Italian Restaurant?
Job Overview
We are seeking a friendly and professional Server to join our dynamic team in providing exceptional dining experiences. The ideal candidate will have a passion for food service, excellent customer relations skills, and the ability to work efficiently in a fast-paced environment. This role involves taking orders, serving food and beverages, and ensuring guest satisfaction in a fine dining or casual restaurant setting. Prior experience with POS systems and food handling is preferred, along with a strong focus on hospitality and guest services.
Responsibilities
- Greet guests warmly and provide attentive, personalized service throughout their visit
- Take accurate food and beverage orders using POS systems such as Aloha POS, Micros POS, or OpenTable
- Upsell menu items and promote specials to enhance guest experience and increase sales
- Serve food and drinks promptly while maintaining presentation standards
- Ensure proper food handling, sanitation, and safety protocols are followed at all times
- Assist with bussing tables, cleaning work areas, and supporting kitchen staff as needed
- Manage cash handling transactions accurately and efficiently
- Address guest inquiries or concerns promptly to ensure satisfaction
- Maintain knowledge of menu items, ingredients, and wine or beverage pairings to assist guests effectively
Experience
- Previous restaurant or food service experience preferred, including fine dining or nightclub settings
- Familiarity with POS systems such as Aloha POS, Micros POS, or OpenTable is highly desirable
- Experience in upselling, guest relations, and customer service excellence is a plus
- Knowledge of food safety standards and sanitation practices required
- Ability to manage time effectively during busy shifts while maintaining high-quality service
- Strong communication skills with an emphasis on hospitality and guest engagement
- Basic math skills for cashiering and cash handling tasks required
- Prior experience in serving, bussing, host/host roles, or food industry positions will be advantageous
Pay: $500.00 - $800.00 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
Salary : $500 - $800