What are the responsibilities and job description for the Leasing Consultant position at Ginkgo Residential LLC Brand?
Ginkgo Residential LLC is an integrated multifamily investment, management, and redevelopment company based in Charlotte. We currently manage over 10,000 apartment homes across more than 50 communities throughout the Carolinas, delivering quality, value, and exceptional service to our residents.
At Ginkgo, our work is guided by our core values: People Come First, Rooted in Sustainability, Act with Purpose, and Cultivate & Elevate. These principles shape how we serve our residents, support our teams, and care for our communities.
Position Overview:
As a Leasing Consultant you will be the first point of contact for prospective residents and play a key role in the leasing and sales process. Your excellent customer service and strong sales skills will help attract and retain residents as we strive to grow our communities. If you have a passion for people, sales, and real estate, we want to hear from you!
Key Responsibilities:
- Greet and assist prospective residents in a friendly and professional manner both in person and over the phone.
- Conduct property tours, showcasing amenities and available units.
- Answer questions and provide information about leasing terms, pricing, and property policies.
- Assist in processing lease applications and conducting background checks.
- Maintain accurate records of leads, prospects, and follow-up activities.
- Coordinate move-in and move-out processes, ensuring a smooth transition for residents.
- Support resident retention efforts through effective communication and relationship-building.
Qualifications:
- Education: Bachelor’s degree in Business Administration, Real Estate, or a related field is preferred. In lieu of a bachelor’s degree, a combination of an Associate’s Degree and 1 year of relevant work experience or a High School diploma and 3 years of relevant work experience will be required. Preference will be given to candidates who have obtained their CALP designation.
- Experience: Prior experience in property management, leasing, sales or customer service is required.
- Skills: Excellent communication, interpersonal and organizational skills are required. The ability to multitask in a fast-paced environment is a must. Ability to work collaboratively and independently as needed.
- Software: Proficiency in property management software (Entrata preferred) and Microsoft Office Suite
- Other Attributes:
- Ability to work flexible hours, including evenings and weekends.
- A valid, state issued, driver’s license is required.
Benefits:
- Competitive salary with performance-based incentives
- Comprehensive benefits plan (Medical, Dental, Vision)
- Company Paid Benefits: Short Term Disability, Life & AD&D, Long Term Disability, Employee Assistance Program
- Generous paid time off and holidays
- Work Anniversary Day Off
- Paid Volunteer Time
- Paid Parental leave after completing 1 year of service.
- Housing discount (available subject to unit availability).
- 401(k) with company match
- Stock option plan potential
- Professional development opportunities
- A supportive and dynamic work environment.
Ginkgo Residential is an Equal Opportunity Employer.
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