General Manager

Why Work for Gilmer Warehouse?

At Gilmer Warehouse, we’re more than a company—we’re a family. What began as a single family-owned warehouse has grown into a trusted industry leader with 17 locations, nearly 3 million square feet of space, offering services including warehousing, distribution, trucking, and supply chain solutions.

We’re proud to be a certified Women’s Business Enterprise (WBENC), reflecting our commitment to diversity, inclusion, and empowering our people to thrive.

When you join our team, you’re not just starting a job—you’re becoming part of a legacy that’s still being written. We’re growing rapidly, which means more opportunities to learn, lead, and advance. As our company continues to grow and evolve, we’re looking for driven individuals who want to help shape our future and make a lasting impact.

Join us as we grow and build the future—together.

Position Summary:

The General Manager is responsible for the overall leadership, performance, and strategic direction of Gilmer’s contract packaging and warehouse operation located in Cochran GA. This role oversees end-to-end site operations, including production (co-pack), shipping and receiving, inventory management, and customer program execution.

The General Manager drives operational excellence, financial performance, and customer satisfaction by aligning people, processes, and technology. This leader owns site-level P&L, ensures compliance with safety and quality standards, and partners cross-functionally to deliver consistent, high-quality service while supporting business growth.

Essential Functions:

Operational Leadership

• Lead all day-to-day operations including contract packaging (production), warehouse, shipping, receiving, and inventory control in a large scale food grade facility.

• Ensure efficient utilization of labor, equipment, and materials to meet throughput and service targets.
• Oversee production, scheduling, and warehouse flow to meet customer demand and on-time delivery expectations.
• Partner with maintenance and engineering to ensure equipment reliability and minimize downtime.

Customer & Business Management

• Serve as the primary point of contact for key customer relationships, ensuring service expectations and contractual requirements are met or exceeded.
• Support business development efforts by participating in customer onboarding, solution design, and operational planning for new programs.
• Drive customer retention and growth through consistent execution and continuous improvement.

Financial Performance (P&L Ownership)

• Own and manage site-level financial performance, including budgeting, forecasting, cost control, and margin improvement.
• Monitor and analyze KPIs such as labor efficiency, OEE, on-time delivery, and cost per unit.
• Identify and implement cost-saving initiatives while maintaining service and quality standards.

Inventory & Warehouse Management

• Oversee all inventory control processes including receiving, storage, cycle counting, and accuracy.
• Ensure proper material flow and system integrity within WMS/ERP systems.
• Minimize inventory discrepancies, damage, and obsolescence.

Leadership & Team Development

• Lead, coach, and develop a team of supervisors, managers, and hourly associates.
• Establish clear expectations, provide performance feedback, and drive accountability at all levels.
• Build a high-performance culture focused on safety, teamwork, and continuous improvement.

Safety, Quality & Compliance

• Ensure compliance with all safety regulations (OSHA), food safety standards (GMP, HACCP, SQF), and customer-specific requirements.
• Promote a strong safety culture through training, audits, and proactive risk management.
• Partner with quality teams to ensure adherence to all regulatory and customer standards.

Operational Excellence & Continuous Improvement

• Lead Lean, 5S, and continuous improvement initiatives to enhance productivity, reduce waste, and improve service levels.
• Utilize data and performance metrics to identify gaps and drive corrective actions.
• Standardize processes and implement best practices across operations.

Cross-Functional Collaboration

• Partner with Sales, Finance, Quality, Supply Chain, and other departments to align operational execution with business objectives.
• Work closely with customers, suppliers, and third-party partners to ensure seamless program execution.

Requirements:

• Strong leadership and decision-making skills with the ability to manage complex operations.
• Demonstrated ability to drive operational performance, meet KPIs, and deliver business results.
• Financial acumen with experience managing budgets, forecasts, and profitability.
• Working knowledge of warehouse management systems (WMS), ERP systems, and inventory control processes.
• Deep understanding of safety, quality, and regulatory standards within a food-grade or consumer packaged goods environment.
• Experience with AIB (American Institute of Baking) standards, audits, and compliance requirements.
• Ability to lead through change, influence cross-functional teams, and operate in a fast-paced environment.
• Excellent communication, problem-solving, and organizational skills.

Work Environment:

• Office-based with frequent visits to the warehouse and operational areas.
• This job may require working extended hours, Saturday, Sunday and Holidays, and other shifts as needed to meet customer requirements.
• This job requires working in a non-temperature-controlled warehouse (indoor temperature fluctuates through each season).
• Exposure to temperature changes, noise, forklifts, heavy equipment, etc.
• Use of PPE (personal protective equipment) as required.

Education and Experience:

• Bachelor’s degree in operations, supply chain, or similar field preferred.
• At least five years of experience in leadership positions in supply chain, logistics, warehouse, or manufacturing.
• Experience in food-grade, beverage, or consumer packaged goods (CPG) environments strongly preferred.
• Proven experience managing production, warehouse operations, and inventory control.

EEO Statement:

Gilmer does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other category protected by law in provision of employment opportunities and benefits.

Other Duties:

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.