What are the responsibilities and job description for the Inside Sales Representative position at Gillson Sciences?
Summary
Gillson Sciences is seeking a motivated, detail oriented Inside Sales Representative to drive new business and expand existing client relationships. The ideal candidate thrives in a fast-paced, growth-oriented environment, understands consultative selling, and is comfortable engaging scientific, business, and quality stakeholders. This role is remote, but does require travel to our lab locations throughout the US.
Key Responsibilities
Lead Generation & Prospecting
- Identify and research target biotech, CDMO, and pharmaceutical companies
- Prospect through building connections with QA, QC, CMC, Regulatory, and R&D stakeholders
- Conduct outbound outreach via phone, email, and LinkedIn while measuring and reporting results
- Qualify inbound leads from website inquiries and referrals
- Schedule technical discovery calls for senior leadership or technical SMEs when required
Consultative Sales Support
- Work with scientific and quality SMEs to conduct discovery conversations to understand testing needs
- Coordinate with laboratory and quality teams to develop proposed scopes of work
- Prepare quotes and proposals in collaboration with operations and senior leadership
- Follow up consistently to move opportunities through the pipeline, while providing feedback to the business focused on change and innovation to support market demands
CRM & Pipeline Management
- Maintain accurate CRM records
- Track, and develop as necessary activity metrics (calls, meetings, quotes sent, win rate)
- Provide weekly pipeline reports
- Working with operations team, create visibility into forecasted revenue to establish standardized pipeline management
Account Development
- Support onboarding of new clients
- Identify cross-sell and repeat testing opportunities
- Maintain regular touchpoints with active accounts
- Support artifact design and standardization of business development processes
Qualifications
Required
- 2 years inside sales experience
- Experience selling into regulated or technical industries
- Strong written and verbal communication skills
- Highly organized and motivated, with strong follow-through
- Comfortable speaking with scientific and quality professionals
- Self-directed and disciplined Structured and process-oriented
- Motivated by performance and growth
- Professional and credible when speaking with scientists
- Bachelor’s degree in science, business, or related field
- Curious and comfortable learning technical subject matter
- Ability to travel to Gillson Sciences lab locations throughout the US
Preferred
- Experience in life sciences, biotech, pharma, CDMO, or laboratory services
- Familiarity with GMP, FDA, US Pharmacopeia ICH guidelines, or quality systems
- CRM experience (HubSpot, others)