Residential Lease Administrator

Description

 Join a fast-moving, growth-focused property management team!  The Residential Lease Administrator is primarily responsible for processing residential lease applications using the property management software. The ideal candidate will possess a keen eye for inconsistencies and potential fraud, ensuring all applications meet our high standards for accuracy, integrity, fair housing, and compliance. As a key player in creating lasting 5-star impressions, we look forward to having you on the team!  

What you will be responsible for:

Create Memorable First Impressions

• Review and process residential lease applications in a timely and efficient manner. 
• Utilize property management software to conduct high-level screenings including: Identity verification, landlord history, income verification, credit evaluation.
• Identify and investigate discrepancies or red flags in application data.
• Communicate with applicants and internal teams to clarify or resolve issues.
• Maintain accurate records and documentation of all application reviews.
• Stay informed on best practices and emerging trends in fraud detection and tenant screening.
• Skilled at building rapport with applicants.
• Have strong written communication and tech fluency.

Operate with Organization and Efficiency

• Excel at follow-up and organization.
• Utilize KNOCK, Microsoft Office, and Property Management software for accurate documentation and communication.
• Adapt seamlessly to working with different validation documents.
• Maintain in-depth knowledge about company approval policies and RealPage application processing advancements.
• Work closely with the leasing teams to achieve property performance goals in a timely and accurate manner.
• Maintain clear and consistent communication between applicants and departments.

Requirements

Minimum Qualifications for this Role:

• High school diploma or equivalent
• Exceptional attention to detail and analytical skills
• Ability to detect inconsistencies and potential fraudulent information
• High level of integrity and discretion in handling sensitive information
• Ability to work independently and manage multiple tasks efficiently
• Excellent written, verbal, and interpersonal communication skills
• Experience with residential leasing processes, accounting or human resources is preferred
• Knowledge of Fair Housing Laws and tenant screening regulations
• Knowledge of Microsoft Office and Outlook
• Background in human resources, finance, credit analysis, or fraud prevention is a plus

Gillespie Group requires a background and drug screen as a condition of employment. A valid driving license, reliable transportation, and current automobile insurance are required. The position requires individuals to furnish their own vehicle to fulfill all the job’s functions.