What are the responsibilities and job description for the NAPA Auto Parts Delivery / Counter - FT position at Gillee's Auto Truck & Marine?
We are looking for a responsible Delivery Driver to distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.
Responsibilities
- Deliver a wide variety of items to different addresses and through different routes
- Follow routes and time schedule
- Load, unload, prepare, inspect and operate a delivery vehicle
- Ask for feedback on provided services and resolve clients’ complaints
- Collect payments
- Inform customers about new products and services
- Complete logs and reports
- Follow DOT regulations and safety standards
What you will be doing:
- Provide auto parts answers and solutions for our retail and wholesale customers in person
- Providing outstanding customer care and interactions with everyone who comes into our NAPA Store
- Welcome retail customers into our retail stores and engage to provide a positive consumer experience
- Use technology (computer), cash register, telephone, and paper catalog system to provide customers with professional service.
- Delivery of parts to our customers.
This is the right opportunity for you if you:
· Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions
· You are willing to learn all things automotive if you don’t have the background in automotive parts
What you’ll need:
· Valid NY State Driver’s License
· Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts
· High School Diploma or GED. Technical or Trade school courses or degree
· Great listening skills and empathy for customers
What we offer:
· Competitive Pay
· Health benefits and 401K
· Stable company.
· A Culture of promotion from within
· Training, and ongoing development with support from multiple leaders.
Additional Duties:
- Use point of sale (POS) system to conduct purchase transactions
- Process merchandise returns
- Assist in product inventory procedures
- Cross-sell and upsell products
- Build relationships with customers, especially regular customers
- Team up with co-workers to ensure customer satisfaction
- Follow opening and closing procedures thoroughly
- Strong customer service and communication skills
Pay: $16.50 - $17.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Opportunities for advancement
- Prescription drug insurance
- Vision insurance
Work Location: In person
Salary : $17 - $17