Unique Hybrid Front of House and Kitchen Role! - Experienced and Efficient

Business Overview
The Village Store in Gilford is the hub of the local community, with a dependable presence since 1836. We are family owned and operated, and our retail shelves are evidence that we believe in supporting other business owners, artisans, artists, and purveyors. We believe physical presence by owners is important for staff to feel supported and for us to really connect with our community, so we regularly work alongside our team members, but entrust the team to work together and maintain service excellence in our absence as we tend to being parents among other things. We boast having a small but mighty kitchen, pushing out higher volumes of excellent quality food, through our regular and loyal customer base plus our growing catering base, than most realize or think is possible. We pride ourselves in maintaining a work environment that is relaxed and admittedly FUN, and one where we value and demonstrate kindness, respect and healthy communication. We always strive to bring on new team members who live their personal and professional lives with integrity, honesty, and transparency.

Cool Facts! The Village Store in Gilford NH was featured in a Super Bowl commercial this year (https://youtu.be/6vnZ5a3kU54), and was chosen to represent New Hampshire in Google's 2024 Economic Impact Report.

Duties

• Working kitchen shifts and front counter shifts depending upon operational need
• Running a cash register and point of sale system in a fast-paced environment
• Set up and stock work stations before and in between meal rushes
• Prepare food for service (some examples: follow recipes to prepare our in-house sauces, dressings, deli salads; chop/slice vegetables; slice meat; prepare catering trays and bowls)
• Accurately and expeditiously prepare/make menu items in cooperation with the other back of house staff, creating minimal waste, with an emphasis on presentation and preservation of high food quality
• Multi-task and time food preparation, demonstrating strong communication and collaboration with co-workers, to avoid delays with ticket times
• Maintain a clean and organized work station, cleaning as you go, and meticulously clean work station(s) at the close of shift, following proper washing and sanitation protocols
• Stock inventory and update prep and order boards routinely and as appropriate
• Adhere to food and sanitation regulations and safety standards, to include proper hand hygiene
• Occupy any and all down time seeking out prep and cleaning tasks to continuously maintain an organized and well run kitchen, and to set up the next shift for success
• Maintain a positive and professional approach with coworkers and customers - we have a zero tolerance policy related to negative attitudes, passive aggression, and professional indifference
• Adhere to company expectations related to opening and closing procedures, as well as routine cleaning schedules

Qualifications

• Prior kitchen experience NOT required - if you have a love for food and an openness to learn and grow, we will teach you all you need to know!
• Flexibility and Adaptability - Shifts will include kitchen shifts and front counter shifts depending upon ever changing operational need
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail and high quality standards
• Excellent communication skills and ability to work collaboratively within a team
• Friendly, outgoing personality - there is regular engagement with customers in person and over the phone
• Quick learner - being proficient with menu knowledge and store/operational knowledge is a must
• A "go-getter" who likes to keep busy is the exact candidate we are seeking
• Flexibility to work various shifts as needed (to include filling in when unscheduled, due to unexpected illnesses of fellow team members), including evenings and weekends.
• Previous experience in a catering or restaurant setting is a plus, but not required
• Food Protection Manager Certification is a plus, but not required

All team members (both front and back of house staff) receive tips on top of their hourly wage, and enjoy generous shift meal discounts. Starting pay commensurate with experience, raises considered at regular intervals.

Full-time team members are eligible for paid time off!

Closing procedures take, on average, 10-20 minutes, so no late night shifts are ever required. Openers come in just 15-30 minutes prior to doors open depending on assigned position.

Hours of Operation:

Mon-Fri 7a-7p

Sat 8a-7p

Sun 8a-5p

Interested in being part of an "immersive experience"? Stop scrolling through your job feed and just apply, we would love to meet you!

We are considering either full-time or part-time applicants at this time.

Job Types: Full-time, Part-time

Pay: $21.00 - $24.00 per hour

Ability to Commute:

• Gilford, NH 03249 (Required)

Work Location: In person

Salary : $21 - $24