What are the responsibilities and job description for the Manager position at Gilberts Hardware?
Job Summary
Responsible for overseeing the day-to-day operations of the store, including sales, optimizing merchandising, and modeling an outstanding customer service experience. Managers should positively represent Gilbert’s Hardware consistent with our company values. We are family owned and have been operating in DeWitt since 2006.
Responsibilities
*Model excellent customer service.
*Oversee daily opening and/or closing of the store.
*Responsible for staff orientation, training, performance, and disciplinary reviews.
*Foster a team environment and motivate employees to provide outstanding customer service.
*Assist the store owner in maintaining inventory at appropriate levels and direct cycle counts.
*Coordinate sales promotions, marketing, merchandising (including end caps), and special events.
*Participate in the weekly deliveries and restocking.
*Learn store systems in order to be able to correct malfunctions when necessary to ensure smooth as possible recovery when something goes down.
*Monitor rental, and customer repairs to make sure they are completed in a timely manner.
*Be a role model for safety ensuring compliance with all store policies and safety standards.
- Qualifications
* Must have knowledge in hardware
*Outstanding customer service skills and a professional attitude.
*Excellent communication skills, both written and verbal.
*Committed to continually learning and pursuing training and development opportunities.
*Ability to supervise other employees and understand the fundamentals of leadership
*Strong knowledge of the products contained in the store.
*Motivated, organized, self-starter who is able to think independently and solve problems.
*Understanding of store operations and inventory control.
*Able to work a flexible schedule of 45-50 hrs per week, including three evenings per week,two weekends a month, and holidays.
Join our team today to make Gilberts the best hardware store around!
Job Type: Full-time
Pay: $35,500.00 - $52,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Application Question(s):
- What is your knowledge regarding hardware? Such as plumbing, electrical, and paint?
Work Location: In person
Salary : $35,500 - $52,000