Occupancy & Compliance Manager

Overview

The Occupancy & Compliance Manager is responsible for overseeing leasing performance and LIHTC compliance execution at Livingston Place, a senior living facility in Washington, DC. This role serves as the primary leader for occupancy and regulatory coordination, ensuring that leasing goals are achieved while maintaining strict adherence to affordable housing requirements. The Occupancy & Compliance Manager is accountable for regulatory accuracy, leasing strategy execution, and overall occupancy performance at the property.

Responsibilities

• Develops and executes strategies to maintain strong occupancy levels
• Oversees waitlist management in accordance with LIHTC and Fair Housing requirements
• Monitors unit turnover timelines and coordinates vacancy readiness
• Oversees income certifications and recertifications to ensure compliance with IRS Section 42 and applicable regulations
• Reviews and approves applicant files prior to final certification
• Ensures rent limits, income limits, and utility allowances are properly applied
• Maintains audit readiness and supports internal and external compliance reviews
• Administrative file preparation and documentation task
• Provides coaching, quality control review, and performance feedback
• Ensures accurate data entry and compliance tracking within property management systems (e.g., OneSite RealPage)
• Generates and reviews compliance and occupancy reporting
• Provides professional guidance to residents and applicants regarding eligibility and lease requirements
• Resolves escalated concerns related to leasing or compliance matters

Qualifications

EXPERIENCE/EDUCATION

• Bachelor’s Degree
• 3–5 years of leasing or property management experience, preferably within affordable housing environments
• Professional certification such as HCCP, COS, or equivalent preferred
• Experience managing LIHTC properties in Washington, DC preferred
• Or equivalent combination of education and experience

KNOWLEDGE, SKILLS & ABILITIES

• Strong working knowledge of LIHTC (Section 42) requirements
• Experience reviewing income certifications and eligibility documentation
• Supervisory or team-lead experience
• Proficiency in Microsoft Office and property management software
• Familiarity with OneSite RealPage or similar systems preferred
• Strong leadership and supervisory skills
• High attention to regulatory detail
• Ability to balance leasing performance with compliance integrity
• Strong organizational and time management skills
• Effective communication and conflict resolution skills
• Ability to manage multiple priorities in a dynamic environment

Salary to be determined based on factors such as geographic location, skills, education, and/or experience of the applicant, as well as the internal equity and alignment with the team.

For Washington, D.C. this ranges from $53,100.00 - $72,490.00 plus benefits and retirement program.

Gilbane offers an excellent total compensation package which includes competitive health and welfare benefits and a generous profit-sharing/401k plan. We invest in our employees’ education and have built Gilbane University into a top training organization in the construction industry. Qualified applicants who are offered a position must pass a pre-employment substance abuse test.

Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Click here to view the physical demands and working conditions required to perform this role. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Note to Recruiters, Placement Agencies, and Similar Organizations: Gilbane does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resumes to our jobs alias, website, or to any Gilbane employee. Gilbane will not pay fees to any third party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Gilbane and will be processed accordingly. 

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