What are the responsibilities and job description for the Employee Relations Specialist position at Gila River Resorts & Casinos?
Position Opened till filled
Salary: DOE
Employee Relations & Conflict Resolution
Salary: DOE
Employee Relations & Conflict Resolution
- Be the go-to person for employee relations questions and concerns—supporting employees, managers, and HR partners with clear guidance and practical solutions.
- Lead fair, thorough, and confidential workplace investigations related to employee complaints, harassment, discrimination, retaliation, and policy violations.
- Coach and advise managers on performance management, corrective action, and handling tough conversations with empathy and consistency.
- Help employees and leaders work through conflicts, offering mediation, training, and tailored solutions that strengthen relationships and teamwork.
- Partner with HR leadership to create strategies that build engagement, trust, and a positive workplace culture.
- Keep us compliant by staying up to date on federal, state, and tribal employment laws—and translating those rules into real-world HR practices.
- Apply company policies and employment laws fairly and consistently to protect both employees and the organization.
- Stay on top of new legislation and trends, recommending policy updates when needed.
- Support compliance audits, risk reviews, and policy updates to keep our practices sharp and legally sound.
- Conduct impartial, well-documented investigations that get to the heart of workplace issues while maintaining confidentiality and respect for everyone involved.
- Collect and analyze evidence, interview key parties, and prepare detailed summaries and recommendations for HR leadership.
- Maintain organized and compliant documentation for all employee relations matters.
- Advise leaders on appropriate next steps, from coaching to corrective action, ensuring consistency across teams.
- Design and deliver engaging trainings on topics like harassment prevention, diversity and inclusion, conflict resolution, and workplace ethics.
- Help keep our policies fresh and relevant by updating employee handbooks, guidelines, and HR procedures to reflect best practices and current laws.
- Partner with HR and leadership teams to boost engagement, strengthen culture, and make our workplace even better.
- A bachelor’s degree in HR, Business, or a related field
- An HR certification (PHR, SHRM-CP, or equivalent) preferred
- At least 3 years of experience in Employee Relations or HR compliance
- A knack for problem-solving, communication, and keeping cool under pressure
- Solid knowledge of employment laws, workplace investigations, and HR best practices
- High level of discretion, integrity and confidentiality when handling sensitive employee matters
- Proficiency in HRIS systems, Microsoft Office Suite (Excel, Word, PowerPoint), and case management software
- Experience working in tribal organizations, gaming, healthcare, or hospitality industries preferred.
- Certification in workplace investigations, mediation, or employment law compliance is a plus.
- Office environment with occasional travel for training, investigations, or employee meetings.
- Ability to handle multiple priorities, meet deadlines, and work in a fast-paced, high pressure environment.
- Must be able to conduct interviews, analyze reports, and provide written recommendations with a high level of accuracy and attention to detail.