Radiology Clerk-KHC-Laveen

Position Summary: Compiles, verifies, types, and files fully accurate medical radiology records and assists patients receiving radiology services by performing the following duties personally. Responsible for ensuring that all critical tasks are fulfilled on a timely basis.

Critical Tasks:

• Maintains exclusive focus upon patients, the quality of their care, and their individual needs without significant distraction by non-patient contact activities and related position duties.
• Complies fully with all patient/resident records and information privacy regulations, state and federal.
• Takes all steps necessary to fully ensure patient/resident and medical data confidentiality and security.
• Maintains accurate and continually updated knowledge of evaluation methods, modalities and appointment times required.
• Reviews provider evaluation orders for individual patients to ensure completeness as well as enterprise ability to perform services required. Clarifies all order information when necessary prior to scheduling patients for services.
• Schedules patient evaluations on a basis that is as convenient as possible for the patient.
• Ensures that all patients understand and accept their necessity to comply with initially scheduled evaluation appointments
• Explains patient preparation steps to patients in a manner understood by patients and confirms their understanding of all required patient preparation steps.
• Differentiates emergent and routine patients properly.
• Reviews medical records for completeness, assembles records into standard order, and files records in designated areas according to applicable alphabetic and numeric filing systems.
• Utilizes patient scheduling system while ensuring that it is filled optimally so as not to disrupt services to patients and to ensure departmental efficiency in terms of medical procedures performed according to schedule.
• Locates, signs out, and delivers medical records requested by Technologists for the purposes of serving patients.
• Responds to requests for information from files according to established policies and procedures.
• Operates computer to enter and retrieve data and type correspondence and reports.
• Assists other employees with coding of medical records.
• Scans materials or copies records and examines materials for legibility.
• Prepares materials for transfer to microfilm, microfiche, or other media.
• Selects and packages files for movement, transfer, and permanent storage.
• Maintains office supply inventory at proper levels and notifies supervisor of product needs.
• Ensures that patient waiting areas are kept clean and properly arranged, and that television programming is appropriate for patients waiting.
• Demonstrates ability to regularly change priorities to accomplish all tasks despite frequent interruptions.
• Demonstrates ability to clearly communicate, both orally and in writing, while performing all essential functions.
• Performs other special projects and duties as assigned.

Required Qualifications:

• High school diploma at a minimum.
• One to three years of patient-facing administrative/clerical experience in a clinical environment is required.
• Demonstrated ability to relate to diverse cultures and specifically the Gila River Community and/or other Native American cultures.
• Interest in medical subjects, patient services/care, and customer service.