Medical Assistant - Behavioral Health

The Medical Assistant, as a member of the outpatient clinic team, is responsible for ensuring that timely and safe care of the highest quality is available to all patients in the Practice(s). S/he will be required to work in all outpatient medical clinics supporting many different physicians/practitioners in many different specialties and during selected procedures in the hospital, while ensuring that established quality standards are achieved.

ESSENTIAL FUNCTIONS

• Verifies patient information by interviewing patient, reviewing medical history, taking vital signs, and confirming purpose of visit or treatment. Documents findings in patient health record.
• Assists the physician in procedures in the office as needed. Reviews patient chart information to assure that all scheduled tests and procedures have been completed, and reports are available for the physician/practitioner.
• Coordinates activities for the patients. Collects or prepares specimens for random testing as needed. Coordinates random pill counts if necessary. Prepares patients and families for procedures and testing.
• Communicates patient’s needs with the physician/practitioner utilizing appropriate means of communication.
• Educates patients and their families or caregivers concerning preventative health, treatment options, and community resources, to ensure optimal healthcare outcomes.
• Contributes to the advancement of the practice and the health of the community by participating in and conducting community outreach programs and classes regarding healthy lifestyle, smoking cessation, and stress reduction.
• Maintains a safe and comfortable therapeutic clinic environment, maintaining clinic and patient confidentiality and quality standards. Ensures that infection control and other patient safety procedures are followed.
• The physician/practitioner may delegate reasonable and prudent medical acts for the MA to perform under the physician/practitioner direct supervision. Competencies to be assessed by physician/practitioner or delegated to the clinical manager.
• Maintains accurate, legible, and confidential records.
• Ensures that clinical areas of the practice are appropriately stocked. Contacts clinical manager to order additional supplies as needed.
• Maintains proficiency in skills that are unique to each individual outpatient clinic’s requirements under multiple physicians/practitioners’ direct supervision.

Requirements

EDUCATION & TRAINING REQUIREMENTS

• High School Diploma or GED
• Certified Medical Assistant in the State of New Mexico preferred
• BLS (American Heart Association) certification

WORK EXPERIENCE REQUIREMENTS

• Experience in medical office preferred
• Computer proficiency
• EMR experience preferred
• Ability to work with highly stressed patients in a fast paced environment, while maintaining a professional appearance and demeanor