Lead People Partner

About Gigs

At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.

Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.

Our team of around 90 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We're tackling deep technical and regulatory challenges to make connectivity truly seamless.

If you're driven by curiosity, creativity, and the chance to shape the future of telecom, we'd love to hear from you.

The Role

At Gigs, we're building the world's connectivity platform — and like any ambitious company, we know our success comes down to our people. We've built a strong foundation, but now it's time to level up: we're hiring our first-ever Lead People Partner to help us scale thoughtfully, sustainably, and with a strong bias toward performance and clarity. This role is about embedding deeply into the business, partnering with leaders to grow and support high-performing teams, and building the systems that will enable every Gigster to do the best work of their careers. If you're energized by ambiguity, like to get your hands dirty, and know how to build from scratch, you'll feel right at home here.

What You Will Do

• Partner Closely with Leadership & Managers: Act as a trusted thought partner to founders, execs, and team leads — supporting org design, performance, team health, and leadership development
• Build the Foundations for Scale: design and roll out the systems we need as we grow: performance management, career frameworks, management training, succession planning, and more
• Create Clarity from Ambiguity: ensure visibility into people priorities and progress. Identify and surface people risks and opportunities before they become problems. Use data and intuition to inform decisions, not just follow requests
• Drive Culture Through Systems: help Gigs remain fast, clear, and high-performing as we scale — not by holding onto culture as a vibe, but by translating it into scalable behaviors and systems. Build scalable people systems aimed at improving the team's performance, while remaining lean
• Enable Managers to be Great: build lightweight but effective programs to help managers grow, navigate tough conversations, and develop their teams
• Support a Global Team: help us navigate complex cross-border setups, especially as we grow in the US and EU, and ensure we're compliant without being bureaucratic
  
  

What We Are Looking For

• 8 years of experience in People roles, preferably as People Partner, HRBP, or equivalent supporting tech or product orgs at high-growth companies.
• Strong business acumen — you've partnered with senior leaders and know how to tie people initiatives to business outcomes
• Hands-on and humble — you're excited to both zoom out and think strategically, and roll up your sleeves to get things done
• Experience supporting org design, performance cycles, career frameworks, and building programs that support talent development and retention
• You've worked in high-performing, fast-paced environments, ideally companies known for talent density and operational excellence
• Excellent coaching and influencing skills — you can work with managers at all levels and aren't afraid to push back or offer a new perspective
• Comfort with ambiguity and building from zero — you don't need a playbook, but you know how to create one others can use
• Experience working with global, distributed teams — you know how to navigate multi-country employment setups and work with external partners (e.g., legal, payroll, PEOs)
  
  

Before You Apply...

The truth is, what we're building isn't easy. We expect a lot, and operate with urgency and ownership. This won't be the right place for everyone, and that's okay.

This role probably isn't a fit if:

• You need a lot of structure, or layers of process to do your best work
• You prefer to specialize narrowly and wait for direction rather than taking initiative
• You're uncomfortable making decisions with imperfect information or wearing multiple hats
• You're looking for a "big company" setup — we're still building many things for the first time
  
  

But if you're excited by the idea of building from zero, working with passion, and leaving your mark on something that matters — we'd love to meet you.

Work at Gigs

At Gigs, we know that different work styles and teams thrive in different environments. Some work best remotely, while others rely on in-person collaboration to spark creativity and drive execution. We're remote-friendly by design, but we also offer hubs for those who need the energy and focus that only in-person collaboration can bring.

• Gigs Pads: Our hubs in San Francisco, London, Amsterdam, and Berlin are vibrant spots where Gigsters connect, collaborate, and create together.
• Gigs Republic: Twice a year, our entire company comes together to strengthen bonds, align on big ideas, and share experiences that fuel our culture and ignite growth.
  
  

What We Offer

At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan

Want to learn more about our benefits, hubs, and what it's like to work at Gigs? Check out our Careers page.