What are the responsibilities and job description for the Marketing Operations Intern - Santa Clara, CA - Hybrid position at Gigamon?
Description
At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots, optimize network traffic, and dramatically reduce tool cost and complexity, enabling them to better secure and manage their hybrid cloud infrastructure. Gigamon has served more than 4,000 customers worldwide, including over 80 percent of Fortune 100 enterprises, 9 of the 10 largest mobile network providers, and hundreds of governments and educational organizations.
As an AI Agent Intern supporting our Marketing organization, you will report into the GTM Operations Organization to help design, build, and refine AI-powered agents that streamline campaign execution, improve data accessibility, and enhance decision-making. You will work closely with Marketing stakeholders across digital, content, operations, and analytics to understand their workflows and translate them into scalable, reliable AI automations. This role offers exposure to modern AI/ML tooling, marketing technology stacks, and data pipelines in a high-impact environment. You will contribute directly to increasing marketing productivity, improving targeting and personalization, and enabling faster, insight-driven execution across programs and channels.
What You’ll Do
We are committed to providing reasonable accommodation for all qualified individuals with disabilities. If you require a reasonable accommodation, please contact us at (669) 240-2248.
If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences.
The privacy rights of all individuals including job applicants and candidates are very important to us. Our Gigamon Applicant Privacy Policy, will inform you about how Gigamon Inc. and its direct and indirect subsidiaries collect, use, store, or otherwise process personal information about job applicants and candidates, including through your access and/or use of our careers website and third-party job websites (e.g. LinkedIn, Indeed, Glassdoor, Naukri, etc.).
We may use automated tools, including AI-based systems, to help screen and evaluate application materials for this role. These tools are designed to assess job-related qualifications only and do not make final hiring decisions; human reviewers remain involved in the process. Further, Gigamon uses Jobvite, developed by Employ, to screen and evaluate all Gigamon applicant resumes. The system analyzes resumes for skills, experience, and qualifications and processes employment history, education, and skills. This AI-based system is used for all Gigamon positions. For questions, contact [email protected]. You have the right to request reasonable accommodation; to do so, please send a message to [email protected].
At Gigamon, our purpose is to protect the hybrid networks and data of the largest, most complex organizations on the planet. Certified as a Great Place to Work, we offer a deep observability pipeline that efficiently delivers network-derived intelligence to cloud, security, and observability tools. This helps our customers to eliminate security blind spots, optimize network traffic, and dramatically reduce tool cost and complexity, enabling them to better secure and manage their hybrid cloud infrastructure. Gigamon has served more than 4,000 customers worldwide, including over 80 percent of Fortune 100 enterprises, 9 of the 10 largest mobile network providers, and hundreds of governments and educational organizations.
As an AI Agent Intern supporting our Marketing organization, you will report into the GTM Operations Organization to help design, build, and refine AI-powered agents that streamline campaign execution, improve data accessibility, and enhance decision-making. You will work closely with Marketing stakeholders across digital, content, operations, and analytics to understand their workflows and translate them into scalable, reliable AI automations. This role offers exposure to modern AI/ML tooling, marketing technology stacks, and data pipelines in a high-impact environment. You will contribute directly to increasing marketing productivity, improving targeting and personalization, and enabling faster, insight-driven execution across programs and channels.
What You’ll Do
- Design, implement, and test AI agents that automate and augment Marketing workflows across planning, execution, and performance reporting.
- Collaborate with Marketing, Marketing Operations, and Analytics partners to translate campaign and program requirements into clear technical specifications for AI agents.
- Integrate AI agents with existing marketing tools and platforms (such as marketing automation, CRM, analytics, and collaboration tools) using APIs and relevant SDKs.
- Build prompt flows, decision logic, and guardrails to ensure AI agents are accurate, on-brand, and aligned with marketing policies and governance.
- Analyze agent performance, gather stakeholder feedback, and iterate on designs to improve speed, accuracy, usability, and marketing impact.
- Document agent architectures, configurations, and usage guidelines to support onboarding, adoption, and ongoing maintenance by the Marketing team.
- Support experimentation and prototyping of new AI use cases that enhance campaign effectiveness, audience engagement, content production, and insight generation.
- Pursued or are currently pursuing a degree in Marketing, Business, Computer Science, Data Science, Information Systems, or a related field.
- Gained hands-on experience with at least one programming or scripting language (such as Python or JavaScript) for building integrations, automations, or data workflows.
- Worked with or studied modern AI/ML, LLMs, or related technologies, including using APIs or frameworks to build simple applications, prototypes, or marketing-focused tools.
- Completed projects, coursework, or internships involving marketing technology (such as marketing automation platforms, CRM, web analytics, or customer data tools) or web APIs and data processing.
- Demonstrated the ability to break down a marketing or business problem into a structured technical solution, ideally in a data or AI context.
- Created documentation, diagrams, or project write-ups that explain how a system, workflow, or application works to both technical and non-technical marketing audiences.
- Curious and proactive about exploring how AI can transform marketing workflows, from planning and content creation to campaign optimization and reporting.
- Comfortable working in a fast-paced, collaborative environment, engaging with marketers, operations partners, and technical teams.
- Detail-oriented, with a strong sense of ownership for the quality, reliability, and marketing fit of what you build.
- A clear communicator who can translate complex technical concepts into simple, actionable language for marketing stakeholders.
- Eager to learn new tools, frameworks, and methodologies, and open to feedback and iteration as part of your professional development.
We are committed to providing reasonable accommodation for all qualified individuals with disabilities. If you require a reasonable accommodation, please contact us at (669) 240-2248.
If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences.
The privacy rights of all individuals including job applicants and candidates are very important to us. Our Gigamon Applicant Privacy Policy, will inform you about how Gigamon Inc. and its direct and indirect subsidiaries collect, use, store, or otherwise process personal information about job applicants and candidates, including through your access and/or use of our careers website and third-party job websites (e.g. LinkedIn, Indeed, Glassdoor, Naukri, etc.).
We may use automated tools, including AI-based systems, to help screen and evaluate application materials for this role. These tools are designed to assess job-related qualifications only and do not make final hiring decisions; human reviewers remain involved in the process. Further, Gigamon uses Jobvite, developed by Employ, to screen and evaluate all Gigamon applicant resumes. The system analyzes resumes for skills, experience, and qualifications and processes employment history, education, and skills. This AI-based system is used for all Gigamon positions. For questions, contact [email protected]. You have the right to request reasonable accommodation; to do so, please send a message to [email protected].