What are the responsibilities and job description for the Social Media Manager - San Francisco position at Giga?
This role is on-site in San Francisco in the Dogpatch neighborhood
Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email.
The Role
This role is focused on storytelling and building Giga's talent brand.
You'll work closely with our Chief of Staff to own our social media presence end-to-end: strategy, content creation, publishing, and measurement.
Over the next few months you may end up working with an incoming VP Marketing. We are investing in establishing credibility with candidates, customers, and the broader market. LinkedIn is the priority, with X as a secondary channel.
What You'll Do
Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email.
The Role
This role is focused on storytelling and building Giga's talent brand.
You'll work closely with our Chief of Staff to own our social media presence end-to-end: strategy, content creation, publishing, and measurement.
Over the next few months you may end up working with an incoming VP Marketing. We are investing in establishing credibility with candidates, customers, and the broader market. LinkedIn is the priority, with X as a secondary channel.
What You'll Do
- Build and manage the content calendar across LinkedIn and X
- Create content that establishes Giga as a category leader: in-person events, product launches, thought leadership, industry POVs
- Support the social presence of our founders
- Help us build relationships with relevant voices
- Track third party vendor performance and build a network of preferred vendors
- Track what's working and iterate: impact on recruiting, follower growth, engagement, share of voice
- 3-5 years in social media, ideally at a B2B SaaS or enterprise tech company
- Taste for what makes a startup feel credible and established
- You know who to call when we need to get something done
- You deliver on-time
- Strong writing skills technical understanding. You can make complex AI/tech topics accessible.
- Comfortable with LinkedIn as the primary channel
- Experience creating content from scratch, not just scheduling posts