What are the responsibilities and job description for the Executive Assistant to Head of Strategy & Operations position at Giga?
This is a long-term support role, on-site in San Francisco in the Dogpatch neighborhood.
For the general Executive Assistant role, please apply here.
Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email.
Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We’re building the next generation of customer experience — real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world’s largest enterprises.
It’s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. To achieve this, we need more great engineers.
The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about us:
About The Role
You'll operate as the executive's day-to-day execution partner. The Head of Strategy & Operations at Giga manages Product Operations, Business Operations, People, Finance, and Legal. You'll need to be well organized and comfortable with context switching.
This is a career support role that blends executive assistance, communication, and rigorous follow-through: project management, mastering calendar/inbox/occasional travel, preparing meetings, drafting crisp comms, and keeping commitments on track.
Who You Are
You have supported execs in fast-moving, high-stakes environments (e.g., VC-backed startups, VC, tier-1 consulting) and bring urgency, polish, and discretion from day one.
You have mastery over tools like Linear (or equivalents like Asana or Monday.com) for project management.
You have exceptional organization, crisp writing, and dependable follow-through.
You feel comfortable representing the executive office with confidence internally and externally.
You may come from the following backgrounds:
For the general Executive Assistant role, please apply here.
Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email.
Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We’re building the next generation of customer experience — real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world’s largest enterprises.
It’s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. To achieve this, we need more great engineers.
The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about us:
- Voice AI startup Giga raises $61M Series A
- DoorDash and Giga Partnership
About The Role
You'll operate as the executive's day-to-day execution partner. The Head of Strategy & Operations at Giga manages Product Operations, Business Operations, People, Finance, and Legal. You'll need to be well organized and comfortable with context switching.
This is a career support role that blends executive assistance, communication, and rigorous follow-through: project management, mastering calendar/inbox/occasional travel, preparing meetings, drafting crisp comms, and keeping commitments on track.
Who You Are
You have supported execs in fast-moving, high-stakes environments (e.g., VC-backed startups, VC, tier-1 consulting) and bring urgency, polish, and discretion from day one.
You have mastery over tools like Linear (or equivalents like Asana or Monday.com) for project management.
You have exceptional organization, crisp writing, and dependable follow-through.
You feel comfortable representing the executive office with confidence internally and externally.
You may come from the following backgrounds:
- Executive Assistant / Administrative Business Partner with mastery of calendaring, travel, meeting prep, inbox triage, and follow-through.
- Operations / Administrative Coordinator (or hospitality/guest-experience lead) who has run complex logistics and VIP communications at pace.
- Executive support professional from founder-led tech, venture, consulting, or law environments with strong judgment and service orientation.
- Catered lunch daily
- Dinner stipend
- $150/month wellness benefit (gym, fitness classes, mental health)
- 401(k) plan
- Paid parental leave (12 weeks maternal, 6 weeks paternal)
- Commuter benefits
- Medical, dental, and vision coverage
Salary : $150