What are the responsibilities and job description for the Account Executive, Oil & Gas position at Giga Energy?
About the Role
As an Account Executive focused on the oil and gas market, you serve as the revenue engine of our business, driving growth through ambitious sales targets and dedicated customer engagement. You leverage deep technical knowledge of our transformer and switchboard products to develop solutions and quotes that meet customer requirements. You act as the primary point of contact for upstream operators, midstream companies, refineries, EPCs, and electrical contractors, building and maintaining long-term relationships through consistent engagement and excellent service. Working collaboratively with customers and internal teams, you manage customer inquiries, process RFQs, and ensure customer satisfaction throughout the entire sales cycle. You also leverage every customer interaction to maximize sales opportunities and expand our market presence in the oil and gas sector.
Role Responsibilities
Primary Customer Contact: Serve as the primary point of contact for your accounts by maintaining regular communication, responding promptly to inquiries, understanding their business needs, and building strong relationships with key decision-makers.
Product Knowledge and Solution Design: Develop and maintain a strong technical understanding of our transformer and switchboard product lines, including key specifications, common configurations, and competitive differentiators. Understand hazardous location requirements and oil & gas industry standards to effectively match customer requirements with appropriate solutions and build accurate preliminary quotes independently for standard products.
Requirements Analysis and Quote Development: Gather and analyze customer technical requirements, site conditions, and project specifications to develop comprehensive quotes. For standard configurations, independently develop quotes while recognizing when to engage Sales Engineering support for complex or custom solutions. Ensure all quotes accurately reflect customer needs, delivery requirements, and commercial terms.
Account Development: Identify and pursue opportunities to expand business relationships with existing accounts, grow revenue through capital projects and maintenance programs, and strengthen our position as a preferred supplier. Navigate complex project requirements including local content requirements and vendor qualification processes.
Managing Account Profit Margins: Own your accounts' P&L statements with a focus on maximizing revenue and maintaining strong profit margins. Drive pricing strategies that optimize both sales volume and profitability.
Technical Coordination: When complex requirements arise, collaborate with Sales Engineers and Product Teams to address technical questions, validate specifications, and ensure customer needs are met accurately and efficiently. Coordinate internal resources to support customer requirements throughout the sales cycle.
New Business Generation: When engaging with existing customers, leverage established relationships to identify and pursue new business opportunities through referrals, networking, and industry connections. Actively seek introductions to new branches, sister companies, or business partners of current accounts to expand our customer base.
Pipeline Management: Maintain an accurate and up-to-date sales pipeline within Hubspot, including detailed opportunity tracking, activity logging, and deal forecasting. Ensure all customer interactions, quotes, and deal stages are properly documented to support reliable revenue forecasting and team collaboration.
Product and Market Intelligence: Stay current on industry trends, competitor activities, and product developments in the oil and gas space. Monitor developments in upstream, midstream, and downstream sectors to identify opportunities. Provide regular feedback to Product and Marketing teams about customer needs, market demands, and competitive pressures to help inform product development and go-to-market strategies.
Process POs: Collaborate with the Finance Team to convert quotes and POs into invoices, ensuring all critical details like delivery information and AP contacts are accurately captured and documented.
Revenue Collection: Collaborate with Accounts Payable to ensure your accounts' pay on schedule and coordinate communication in the event of extended late payment.
Strategic Performance Reporting: Lead bi-weekly presentations to go-to-market leadership covering key account metrics, strategic initiatives, pipeline developments, and risk factors. Provide data-driven insights on market trends, competitive dynamics, and opportunities for growth while highlighting wins and addressing challenges proactively.
