What are the responsibilities and job description for the Customer Service Representative - Entry Level position at Gig?
We are currently hiring motivated and dependable individuals for an Entry-Level Customer Service & Fundraising Associate position in the Atlanta, GA area. This role is ideal for candidates looking to start a career in customer service, nonprofit fundraising, or community outreach.
As a Customer Service & Fundraising Associate, you will engage directly with community members through face-to-face outreach, helping raise awareness and support for impactful nonprofit organizations.
No prior experience is required — we provide paid training, hands-on coaching, and continuous professional development to ensure your success.
Key Responsibilities
- Deliver exceptional face-to-face customer service through residential and community outreach
- Represent nonprofit organizations and effectively communicate their mission, programs, and impact
- Engage with community members, answer questions, and provide clear, accurate information
- Encourage and secure voluntary donations to support fundraising campaigns
- Maintain a positive, professional, and approachable demeanor at all times
- Attend team meetings, training sessions, and ongoing development workshops
- Accurately track daily interactions and follow company procedures
Qualifications
- Strong communication and interpersonal skills
- Comfortable speaking with new people in a face-to-face environment
- Reliable, punctual, and able to work in a team-oriented setting
- Willingness to learn, grow, and accept coaching
- Must be 18 years or older and authorized to work in the U.S.
Preferred (Not Required)
- Background in customer service, retail, hospitality, sales, or public relations
Compensation & Benefits
- Competitive base pay performance-based bonuses
- Paid training with ongoing mentorship
- Full-time schedule with consistent hours
- Clear career advancement opportunities based on performance
- Continuous professional development and skill-building programs
Why Join Us?
This is a great opportunity to gain real-world experience in customer service, fundraising, nonprofit outreach, and communication, while making a meaningful impact in the community.