What are the responsibilities and job description for the Event Customer Service Representative - Entry Level position at GIG USA?
We are a fast-growing event marketing and customer acquisition company seeking an Entry Level Event Customer Service Representative to join our team. This is a full-time position with paid training, ideal for individuals looking to start a career in customer service, event marketing, or sales.
In this role, you will represent well-known brands at live events, retail pop-ups, and promotional campaigns, interacting directly with customers to deliver a positive and engaging experience. No prior experience is required-candidates with backgrounds in retail, hospitality, restaurant, or customer-facing roles are strongly encouraged to apply.
We are looking for energetic, outgoing, and motivated individuals who enjoy working with people and are eager to grow into leadership and management roles.
Key Responsibilities
We are actively hiring for immediate start dates. If you're ready to launch your career in event marketing, customer service, and sales, apply now for immediate consideration.
In this role, you will represent well-known brands at live events, retail pop-ups, and promotional campaigns, interacting directly with customers to deliver a positive and engaging experience. No prior experience is required-candidates with backgrounds in retail, hospitality, restaurant, or customer-facing roles are strongly encouraged to apply.
We are looking for energetic, outgoing, and motivated individuals who enjoy working with people and are eager to grow into leadership and management roles.
Key Responsibilities
- Provide exceptional customer service at events and promotional campaigns
- Represent client brands and clearly communicate products and services
- Engage with customers face-to-face to answer questions and provide solutions
- Assist with event setup, execution, and breakdown
- Support marketing campaigns and promotional sales initiatives
- Build strong customer relationships to increase brand awareness and customer loyalty
- Identify upselling and cross-selling opportunities and refer to sales teams
- Track customer interactions and maintain accurate data records
- Collaborate with team members to meet event and performance goals
- Entry-level candidates welcome (0-2 years experience)
- Background in customer service, retail, hospitality, events, or sales preferred
- Strong communication and interpersonal skills
- Outgoing, approachable, and comfortable working with people face-to-face
- Ability to work flexible schedules, including weekends and event hours
- Strong work ethic and a goal-oriented mindset
- Team player with a positive, coachable attitude
- Individuals who are motivated, ambitious, and career-driven
- Strong relationship-building and people skills
- Energetic personality with a passion for customer interaction
- Ability to thrive in a fast-paced, team-oriented environment
- Interest in marketing, events, customer service, or sales careers
- Paid training and ongoing professional development
- Fast-track career advancement into leadership and management roles
- Competitive pay with bonuses and performance-based incentives
- Full-time, stable employment
- Fun, energetic, and team-oriented work environment
- Hands-on experience in event marketing, customer service, and sales
- Team outings, networking opportunities, and company events
We are actively hiring for immediate start dates. If you're ready to launch your career in event marketing, customer service, and sales, apply now for immediate consideration.
Salary : $700 - $1,000