What are the responsibilities and job description for the Entry-Level Customer Service Representative - Event Marketing & Fundraising position at GIG Alexandria?
Are you enthusiastic, organized, and passionate about helping others? Join our team as an Entry-Level Customer Service Representative at a leading event marketing and fundraising firm, where you’ll play a key role in supporting fundraising campaigns, charity events, and marketing initiatives that make a real impact.Key Responsibilities:Provide exceptional support to clients, donors, and event participants via phone, email, and chat.Assist with event registrations, ticketing, and donor inquiries to ensure a smooth experience.Maintain accurate records of customer interactions, donations, and event-related communications.Collaborate with the event planning and marketing teams to enhance customer satisfaction and engagement.Help troubleshoot issues and provide timely solutions, maintaining a high standard of customer service.Qualifications:High school diploma or equivalent; associate or bachelor’s degree preferred.Strong communication, interpersonal, and problem-solving skills.Comfortable working in a fast-paced, event-driven environment.Passion for nonprofit causes, fundraising, and community engagement.Positive attitude, reliability, and eagerness to learn and grow.Why Join Us:Be part of meaningful work supporting charity events and fundraising campaigns.Gain hands-on experience in event marketing, fundraising, and nonprofit management.Work in a collaborative, supportive environment where your contributions matter.Opportunities for career growth and development within the firm.If you’re excited about providing top-notch customer service while supporting impactful fundraising events and marketing initiatives, apply today and start making a difference!