What are the responsibilities and job description for the Customer Service Representative - Entry Level position at GIG Alexandria?
We’re hiring a motivated, people-focused Entry-Level Customer Service Representative to join our growing team! This role is ideal for individuals looking to build a rewarding, purpose-driven career in the nonprofit, community outreach, or public engagement sector.As part of our customer service and outreach team, you’ll represent nationally recognized nonprofit organizations, connect with the public during community events, and help raise awareness for meaningful causes. If you’re energetic, enjoy face-to-face interaction, and want a career where your work truly creates impact, this opportunity is for you.Key ResponsibilitiesServe as the first point of contact for donors, supporters, and community membersClearly communicate nonprofit missions, programs, and valuesBuild strong relationships to increase public awareness and donor engagementSupport the planning and execution of local outreach and fundraising campaignsRepresent nonprofit partners at community events, markets, and public spacesMaintain a positive, professional, and compassionate presence with every interactionQualificationsExcellent verbal communication and interpersonal skillsFriendly, outgoing, and team-oriented personalityPassion for helping others and supporting charitable initiativesComfortable engaging with people in dynamic, fast-paced environmentsNo experience required — full paid training providedMust be at least 18 years old and legally authorized to work in the U.S.What We OfferCompetitive hourly pay plus bonuses and performance incentivesFull paid training in customer service, marketing, and nonprofit outreachMedical and dental benefits (eligibility details provided during interview)Clear opportunities for career advancement into leadership, management, or campaign coordinationTravel opportunities for national nonprofit eventsSupportive, inclusive team culture where your work makes a real community impact
Salary : $36,000 - $58,000