What are the responsibilities and job description for the Customer Service Representative - Entry Level - Immediate Hire position at GIG Alexandria?
We specialize in face-to-face fundraising, a proven approach that builds strong, long-term donor relationships while maximizing ROI for the organizations we represent. As we continue to grow, we’re looking for an enthusiastic and reliable Entry-Level Customer Service Representative to join our team right away.About the RoleIn this position, you’ll engage directly with community members at live events, outreach sites, and partner locations. Your goal is to create a positive donor experience by answering questions, sharing campaign information, and helping supporters get involved. No previous experience is required — we provide paid training, ongoing support, and a full benefits package.Key ResponsibilitiesInteract with potential donors at events and outreach locations in a friendly, professional mannerCommunicate program goals, partner missions, and campaign details clearly and confidentlyAnswer questions, address concerns, and guide supporters through the donation processRepresent our nonprofit partners with integrity and enthusiasmAssist with daily event setups, breakdowns, and brief reportingDeliver exceptional customer service to ensure donors feel informed and appreciatedWhat We’re Looking ForOutgoing, positive, and people-focusedStrong communication and customer service skillsComfortable engaging with people face-to-face in fast-paced environmentsReliable, punctual, and coachableTeam-oriented with a strong work ethicNo previous experience required — perfect for recent grads or those seeking a new career pathWhat We OfferImmediate hire opportunitiesPaid training with hands-on coachingFull benefits packageCompetitive weekly compensationOpportunities for fast advancement into leadership rolesSupportive, high-energy team cultureOptional travel opportunities
Salary : $39,500 - $58,500
