What are the responsibilities and job description for the Customer Service Representative - Entry Level - Immediate Hire position at GIG Alexandria?
We are seeking outgoing, dependable individuals who enjoy connecting with people and want to build a meaningful, growth-oriented career. As an Entry-Level Customer Service Representative, you will support nonprofit partners, assist with community outreach efforts, and contribute to initiatives that create a real impact in local neighborhoods. No previous experience is required—only a positive attitude, strong communication skills, and a willingness to learn. This role includes paid training and a full benefits package.Position SummaryIn this position, you will serve as a primary point of contact for community members during outreach events. Your role focuses on creating positive interactions, providing clear information, and helping nonprofit partners expand their reach. This is a strong fit for individuals interested in customer support, event coordination, and purpose-driven work.Primary ResponsibilitiesWelcome and engage event attendees in a professional, friendly mannerExplain nonprofit missions, programs, and community initiatives with claritySupport event preparation, setup, and day-of operationsRespond to questions and provide solutions to ensure a positive experienceHold meaningful, face-to-face conversations to increase awareness and involvementWork collaboratively with team members to meet outreach and participation goalsWhat We ProvidePaid training designed to build confidence and capabilityFull benefits package for eligible team membersOngoing coaching and skill developmentOpportunities for advancement into supervisory and leadership rolesSupportive, team-focused environment built on collaboration and growthHands-on experience representing well-known nonprofit organizationsWho Thrives in This RoleFriendly, reliable individuals who enjoy interacting with the publicStrong communicators with solid customer-facing or people-centered skillsTeam players who enjoy active, fast-paced event environmentsIndividuals motivated by meaningful work and community impactApplicants who are 18 or older and authorized to work in the United StatesApply TodayTake the next step toward a career with purpose. If you’re ready to build valuable experience, develop professional skills, and support nonprofit organizations making a difference, submit your application today to join our team as an Entry-Level Customer Service Representative.