What are the responsibilities and job description for the Medical Examiner/Funeral Home Liaison position at Gift of Life Michigan?
Job Details
Description
Summary
In alignment with Gift of Life Michigan’s core purpose and core values, the Medical Examiner/Funeral Home Liaison establishes and maintains good working relationships with forensic and funeral industry professionals in our service area to enhance and improve a collaborative environment that fosters donation opportunities while preserving the respective needs of the customers.
Duties & Responsibilities
The following job duties and responsibilities are stated in broad terms and not intended to be inclusive. Those in bold are essential duties of the position:
- Establish contacts with key Medical Examiner (ME) offices and Funeral Homes (FH) in Gift of Life’s service area.
- Develop, negotiate, and maintain working contracts with all Medical Examiner offices in accordance with Michigan law.
- Respond in a timely manner to all ME/FH request for service regarding organ and tissue donation.
- Work with ME offices to maximize tissue donation.
- Develop and provide training to Gift of Life clinical staff related to communication with ME offices and funeral homes.
- Resource to all Gift of Life staff for issues related to ME/FHs.
- Develop and maintain programs that generate electronica referrals of non-hospital deaths.
- Collaborate with Hospital Donation Advocates on issues, initiatives, and process improvements to maximize donation.
- Respond to eye donor issues in the absence of an Eversight liaison.
- Meet annual performance goals and objectives.
- Participates in ongoing ME/FH educational displays and exhibits.
- Perform other duties as assigned.
Qualifications
Education and/or Experience
Required
- A bachelor’s degree in a field related to the essential duties of the position, including but not limited to healthcare related (biology, exercise science, etc.)
- Demonstrated ability to establish relationships and work diplomatically with key stakeholders.
Preferred
- Funeral Director license
- Experience in forensics or medical examiner investigations
- Prior experience in a healthcare organization, transplant center, or organ/tissue procurement organization.
Knowledge, Skills, and Abilities (KSA)
- Written and verbal fluency in English.
- Ability to exercise initiative, critical thinking, and problem-solving.
- Strong interpersonal, communication, and presentation skills.
- Proficiency with Microsoft Office programs, including Outlook and Teams and other technology systems used in business operations.
- Strong organizational skills and ability to manage multiple and competing priorities.
- Demonstrate attention to detail.
Organizational Culture Expectations
- Demonstrate the competencies of Professional, Determined and Compassionate.
- Maintain a motivated and positive attitude.
- Support an inclusive work environment.
- Ability to successfully collaborate and work as a member of an interdisciplinary team.
- Actively seek improvements.
- Always maintain a safe working environment and use of Universal Precautions.
- Maintain appropriate level of confidentiality in all areas dealing with sensitive, protected, and confidential information.
Salary : $70,000 - $76,250