What are the responsibilities and job description for the Service Sales Manager position at Giesecke Devrient Currency Technology America, Inc.?
G D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co-operation within G D.
The whole world trusts us when it comes to physical or digital currencies. We increase the security and efficiency of the cash cycle in collaboration with central banks and the entire currency industry. As the market leader in advanced currency management, would you like to join us in shaping the future of payments?
- Develop and price standard and custom service plan offerings and related maintenance services products.
- Sell service contracts throughout North America by direct sales interaction with external Customers and indirectly through GDCTAI Account Managers and Third-Party Business Partners.
- Represent GDCTAI in both direct and indirect contract negotiations, including multi-year and multi-million dollar value.
- Administrate service contract renewals.
- Sell, negotiate, and administrate contract modifications.
- Manage billing schedules, payment terms, and payment reconciliations.
- Provide on-going customer support and dispute resolution.
- Generate various business and performance reports for internal and external stakeholders.
- Ad hoc customized quotations for services and products.
- Excellent negotiations skills.
- Excellent customer relationship skills.
- Proficient with business and legal contract terms.
- Able to knowledgeably discuss with legal counsel, internal and external stakeholders.
- Working knowledge of internal control standards/principals.
- Must possess a strong understanding of business processes and be able to communicate details to all levels of the organization.
- The ability to work independently or in a Team to achieve objectives.
- Excellent oral and written communication skills with ability to interact professionally and confidently with Executive Management, G D Directors, G D Shareholders, Regulators and Investigators.
- Advanced user of Microsoft Office applications (ex. Excel, Word) and Adobe Pro.
- Proficient with Salesforce and SAP.
- Requires occasional domestic and international travel to Customer locations, trade shows, G D headquarters in Munich, Germany.
- Bachelor's Degree in Business Administration and 5 years experience, or 7 years demonstrated experience in a Service Sales role.
Giesecke Devrient Currency Technology America, Inc. is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Salary : $60