What are the responsibilities and job description for the IT Systems Support Specialist- Gier Oil Company position at Gier Oil Company, Inc.?
IT Systems Support Specialist
Are you the person everyone calls when their computer "just isn't working"? Do you enjoy solving problems, learning new technology, and helping people get back to work? If so, we'd love to have you on our IT team!
As our IT Systems Support Specialist, you'll be the go-to resource for keeping our corporate office and retail store locations connected and running smoothly. From troubleshooting hardware and software issues to supporting business applications and deploying new technology, you'll play a key role in ensuring our employees have the tools they need to succeed every day.
Working alongside our IT System Administrator, you'll also partner with the PDI System Administrator to support system administration, testing, troubleshooting, and user support. If you enjoy variety, problem-solving, and making a real impact behind the scenes, this position is for you.
What You'll Do Be the IT Hero
- Provide first-line technical support for hardware, software, Microsoft 365, networking, and business applications.
- Install, configure, maintain, and troubleshoot computers, printers, mobile devices, and other technology.
- Support user accounts, device deployments, and basic Windows workstation and server administration.
- Escalate more complex technical issues when needed while keeping users informed along the way.
Keep Our Business Running
- Partner with the PDI System Administrator to support business systems, user management, troubleshooting, testing, and end-user support.
- Assist with retail technology and POS systems that keep our stores operating efficiently.
- Work with IT and other departments to quickly resolve system issues and minimize downtime.
Manage Technology & Access
- Set up new employees with the technology and system access they need to hit the ground running.
- Remove access and recover equipment during employee offboarding.
- Help manage company technology assets and mobile devices.
- Support company security by maintaining appropriate user access and system controls.
Improve & Innovate
- Create and maintain IT documentation, knowledge base articles, and standard operating procedures.
- Identify recurring issues and recommend smarter, more efficient ways to solve them.
- Assist with technology projects and help implement new systems and improvements across the organization.
- Jump in wherever needed—no two days in IT are ever the same!
Why You'll Love This Role
- Every day brings a new challenge.
- You'll make a direct impact on employees across our corporate office and retail locations.
- You'll work with a variety of technologies and business systems.
- You'll be part of a collaborative team that values learning, problem-solving, and continuous improvement.
Schedule
Monday-Friday 7:30am-4:00pm
If you're someone who enjoys helping others, loves technology, and thrives in a fast-paced environment, we'd love to meet you!
Pay: $19.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $19 - $25