What are the responsibilities and job description for the Front Desk Clerk position at Gideon Putnam Resort & Spa?
The opportunity
Delaware North Parks and Resorts is hiring a full-time or part-time Front Desk Clerk to join our team at The Gideon Putnam in [Saratoga Springs, New York. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.
Pay
$18.00 – $20.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.
What we offer
Join our fun, collaborative team at The Gideon Putnam Resort and Spa. Located in Saratoga Springs, New York, there’s so much to do in our small town, including weekly live music events, world-class horse racing, natural mineral springs, walking trails, and golf courses.
- Health, dental, and vision insurance*
- 401 (k) with company match*
- Paid vacation days and holidays*
- Paid parental bonding leave*
- Tuition or professional certification reimbursement*
- Weekly pay
- Free shift meal
- Employee discounts, including 30% off at restaurants and retail stores
- Friends and family discount on lodging
- Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide
*Available for full-time, year-round team members
What will you do?
- Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
- Manage cash and credit card transactions while keeping accurate paperwork
- Resolve small guest issues immediately, delivering items to guests as needed
- Monitor and balance the daily figures, post room and tax charges on guest accounts
More about you
- Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
- Ability to multitask, function in a professional manner under pressure from guests and supervisors
- No high school diploma or GED required
Physical requirements
- Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts
Shift details
Days
Evenings
Source: Casino Careers
Salary : $18 - $20