What are the responsibilities and job description for the Front Desk Associate - Part Time position at GIBSON ISLAND CLUB?
Position Summary
This part-time evening and weekend role serves as the first point of contact for Clubhouse members and guests, delivering prompt, professional, and personalized service. Responsibilities include taking dining and lodging reservations, handling phone and email inquiries, and providing administrative support to Clubhouse leadership and departments. This role will support members and guests as the point of contact for take-out food service.
Part-Time Shifts Available:
Tuesday: 4:30pm-8:30pm
Wednesday: 4:30pm-8:30pm
Thursday: 4:30pm-9pm
Friday: 4:30pm-9pm
Saturday: 9am-3:30pm and 3pm-9pm
Sunday: 9am-3:30pm and 3pm to 8:30pm
Key Responsibilities
- Greet members and guests by name and assist with directions, reservations, and general inquiries
- Manage multi-line phone system and respond to email communications in a timely, professional manner
- Coordinate dining reservations, carry-out orders, and event bookings, ensuring accuracy and proper follow-up
- Support lodging operations, including reservations, check-in/check-out processes, and coordination with housekeeping
- Assist with event coordination, guest lists, menus, and billing inquiries
- Provide administrative support to Clubhouse Manager, Restaurant Manager, Catering Manager, and Executive Chef
- Maintain communication with the Communications Department for member updates and postings
- Utilize Point of Sales and office systems for reservations, billing, and daily operations
- Assist with hostess support in the dining room
Qualifications
- High school diploma or equivalent; hospitality or customer service experience preferred
- Strong communication, organization, and multitasking skills
- Proficiency with Microsoft Office, email systems, and office equipment and systems
- Ability to deliver exceptional customer service in a fast-paced environment with attention to detail and discretion
- Friendly and professional demeanor and excellent phone skills
Candidates: When applying, let us know what shifts work for you. We are looking for two individuals to cover the weekend shifts. If you are friendly and have great customer service and communication skills and can manage multi phone lines while supporting the Club management team, we want to hear from you.
EEO
Pay: $18.00 - $24.00 per hour
Application Question(s):
- Let us know what weekday evening shifts and weekend shifts you prefer to work.
Work Location: In person
Salary : $18 - $24