What are the responsibilities and job description for the Sales Operations Specialist position at Gibson Homewares?
Gibson Homewares is the nation's leading producer of dinnerware, cookware, cutlery, tools, and gadgets - all the essentials needed for prep, cooking, dining, and entertaining.
For over 40 years and spanning four generations as a respected and trusted family-owned company, Gibson Homewares has developed a portfolio of brands across multiple categories. Based in Los Angeles, Gibson is known for delivering product lines with style and value for the global retail marketplace. Exporting to Latin America and Mexico. Gibson's legacy brands include Laurie Gates, Gibson Elite, Gibson Home, Ultra by Gibson, and Soho Lounge. In addition, Gibson is a driving force behind global brands such as Martha Stewart, Calphalon, Sur La Table, Babish, Kenmore, Crockpot, Oster, Mr. Coffee, and Peanuts.
At Gibson, PEOPLE ARE THE #1 PRIORITY and the company is always looking for new talent to join our growing team.
For more information, visit us at http://www.gibsonhomewares.com
Sales Operations Specialist (Inside Sales Support)
Location: Los Angeles, CA | On‑Site | Monday-Friday
We are seeking a Sales Operations Specialist to support a Sales Manager and drive seamless execution of the sales process from ideation through final delivery. This is a high‑visibility, in‑house role ideal for a detail‑oriented sales support professional who thrives in a fast‑paced, cross‑functional environment.
Position Overview
The Sales Operations Specialist plays a critical role in supporting sales operations and ensuring accuracy, efficiency, and coordination across all stages of the sales lifecycle. You will serve as a key liaison between Sales, Creative, Marketing, Order Management, and Purchasing teams while maintaining professional relationships with retail customers.
Key Responsibilities
- Provide end‑to‑end sales operations support for a Sales Manager and sales team
- Manage and track new product development timelines and deliverables
- Coordinate closely with cross‑functional teams, including Creative, Marketing, Order Management, and Purchasing
- Prepare, process, and manage sales quotations using Oracle
- Monitor sales order progress to ensure accuracy, timeliness, and customer satisfaction
- Maintain professional communication with internal teams and external retail partners
Qualifications & Requirements
- On‑site position; must be able to commute to Los Angeles daily (Monday-Friday)
- 2 years of inside sales support or sales operations experience
- College degree preferred
- Excellent written and verbal professional communication skills
- Strong customer‑facing presence; comfortable working with retail customers
- Proficient in Microsoft Office, including Outlook and Excel
- Intermediate Excel skills, including formulas and data handling
- Experience working with ERP systems (Oracle preferred)
Why This Role?
This role is ideal for a sales operations professional looking to take ownership of processes, collaborate across departments, and support strategic sales initiatives in a stable, in‑house environment.
Please send resume to Bill Beyer, Senior Manager, Talent Acquisition at billb@gibsonusa.com
Salary : $22 - $25