What are the responsibilities and job description for the Residential Landscape Account Manager position at Gibbs Landscape Company?
SUMMARY:
The role of the Residential Account Manager will be responsible for managing a portfolio of
residential landscape maintenance accounts. Account Manager must have a strong work ethic,
enjoy interacting with the public and oversee multiple large residential clients by performing the
following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Building an outstanding production team - developing employees and working with
employees to build and support a team environment
Managing production for our high quality service including understanding basic horticultural
concepts and working efficiently and safely at all times
Ensuring that customers are completely satisfied through effective communication,
relationship building and regular site visits
Selling enhancement services in order to improve site conditions; coordinating with other
branch employees and customers to ensure that enhancement work is completed
successfully, on budget and on time
Ensuring a safe environment for employees, customers and the general public
Acting as a liaison between clients and our branch to ensure that receivables are current and
collections are performed if needed
Maintaining monthly budgets and reporting results to management
Demonstrating role model behaviors on ethics and integrity as well as positively promoting
Company culture.
Performs other duties by management as needed