Experienced HVAC Service Tech

Experienced HVAC Service Technician

Gibbel Home Services — Central Illinois

$28–$38/hour performance bonus opportunities

If you’re already a great HVAC technician and think like an owner, we’d like to talk.

Gibbel Home Services is growing, and we’re looking for an experienced residential HVAC Service Technician who is ready to take ownership of their service truck and customers from day one.

This is not an apprentice or entry-level position.

We’re looking for someone who knows how to diagnose—not just change parts.

You should be able to walk into a customer’s home, listen to the problem, diagnose the actual cause, explain your findings clearly, make the repair correctly, and leave the customer feeling like they called the right company.

You don’t have to know everything. None of us do. You’ll have technical support when you encounter something unusual.

But we’re looking for someone with the experience, judgment, and technical foundation to independently run residential HVAC service calls from day one.

Live Near Springfield or Edwardsville?

You don’t have to drive to Carlinville every morning.

Gibbel Home Services serves customers throughout Central Illinois, including the Springfield and Edwardsville markets.

Our service technicians take their company vehicles home and can be dispatched directly to their first call. You are not expected to report to our Carlinville office every morning just to start your day.

If you’re an experienced technician living in the Springfield, Edwardsville, Carlinville, or surrounding areas, we’d like to talk.

We Want People Who Think Like Owners

You don’t have to own the company to think like an owner.

To us, an owner’s mentality means:

· You take responsibility for the outcome, not just your part of the job.

· You treat your service vehicle, tools, materials, and time like they’re your own.

· You don’t waste company resources.

· You don’t walk past a problem because “that’s somebody else’s job.”

· You communicate when something isn’t right.

· You follow through on what you tell a customer or teammate.

· You look for ways to make the company better.

· You care about the customer after you leave their driveway.

· You take pride in the reputation attached to the name on your shirt.

We want people who can look at a situation and ask:

“If this were my company, what would I do?”

Then do the right thing.

What You’ll Do

· Diagnose and repair residential heating and cooling systems

· Perform HVAC maintenance and system evaluations

· Troubleshoot electrical, airflow, refrigerant, controls, combustion, and mechanical issues

· Explain findings and repair options clearly to homeowners

· Complete repairs correctly and efficiently

· Document your work thoroughly

· Maintain an organized and properly stocked service vehicle

· Identify systems that should be considered for replacement and turn those opportunities over to our sales team

· Build relationships with customers and help grow our Comfort Club maintenance program

· Treat every customer’s home with respect

· Take ownership of your calls from diagnosis through completion

What We’re Looking For

We’re looking for an experienced technician who can confidently work with:

· Gas furnaces

· Central air-conditioning systems

· Heat pumps

· Air handlers

· Mini-splits

· Thermostats and controls

· Refrigeration circuits

· Line- and low-voltage electrical systems

· Airflow and static-pressure problems

· Combustion and venting issues

We’re especially interested in technicians who understand how systems work as a whole and use a logical diagnostic process rather than simply replacing parts until the problem goes away.

Being Good With People Matters

Technical ability is extremely important to us.

So is how you treat people.

We want technicians who listen to customers, communicate clearly, provide honest recommendations, and help people make good decisions without high-pressure sales tactics.

At Gibbel Home Services, our job is simple:

We solve problems.

Sometimes that’s repairing an inexpensive component. Sometimes it’s replacing a system.

Your responsibility is to diagnose the problem accurately, communicate honestly, and help the customer determine the right solution.

On-Call & After-Hours

This position currently participates in an every-other-weekend on-call rotation.

As our service team grows, our goal is to expand the rotation so on-call weekends become less frequent.

We understand that being available after hours affects your personal and family time, and we believe technicians should be compensated accordingly:

· Additional pay simply for being on call

· Double-time pay when running qualifying after-hours service calls

· A growing service team designed to create a broader and less frequent on-call rotation over time

We’re looking for someone willing to help us take exceptional care of our customers today while also helping us build the team that makes the workload better for everyone tomorrow.

Compensation

$28–$38/hour based on experience and demonstrated ability.

We are also developing additional performance-based compensation designed to reward exceptional productivity, quality, and customer service.

Current additional opportunity includes:

· $50 bonus for every Comfort Club membership sold

We believe excellent people should be rewarded for excellent performance.

At the same time, we will never build a culture where technicians are pressured to sell customers things they don’t need.

Take care of the customer. Solve the problem. Do great work. The rest follows.

Benefits

· Full-time employment

· Take-home company service vehicle

· Direct dispatch to your first call when appropriate

· Major tools and equipment provided

· Paid training and continuing education

· Paid time off

· 401(k) for eligible employees

· Company uniforms

· Performance bonus opportunities

· Paid on-call rotation

· Double-time pay for qualifying after-hours calls

· Opportunities for advancement as Gibbel Home Services grows

· Technical support when you need it

Requirements

· Proven residential HVAC service experience

· Ability to independently run residential HVAC service calls

· EPA Section 608 certification

· Valid driver’s license and acceptable driving record

· Strong diagnostic and troubleshooting ability

· Professional communication skills

· Strong work ethic and sense of urgency

· Dependability and personal accountability

· Pride in doing quality work

· An owner’s mentality

· Willingness to participate in the current every-other-weekend on-call rotation

About Gibbel Home Services

Gibbel Home Services is a family-owned HVAC and electrical company serving Central Illinois.

We’re building a company where great tradespeople can build great careers.

We believe in taking care of our customers, taking care of our people, doing excellent work, and giving people the opportunity to take real ownership and responsibility within the company.

We’re growing, and we want people who want to grow with us.

If you’re an experienced HVAC technician who’s good at your trade, good with people, and thinks like an owner, we’d like to have a conversation.

Apply today and tell us about your HVAC experience.

Pay: $28.00 - $38.00 per hour

Expected hours: 35.0 – 45.0 per week

Benefits:

• 401(k) 4% Match
• Company truck
• Life insurance
• Paid time off
• Referral program

Work Location: On the road

Salary : $28 - $38