Manager, Learning and Development

Category/Area of Expertise: Human Resources

Job Requisition: 491041

Address: USA-MD-Hyattsville-8301 Professional Place Ste115

Store Code: Human Resources - Brands (5148740)

Who is Giant:

Born in the DMV, we've been here for over 90 years and counting. From our first store on Georgia Ave to becoming the #1 grocer in the Baltimore-Washington area, we're proud of our local roots. Today we span across over 160 stores in D.C., Maryland, Virginia, and Delaware!

Our vision goes beyond the aisles. We're a proud partner to community organizations with a shared goal of enriching the lives of our neighbors and being the most trusted and loved local food retailer in our community.

Position Summary:

The Learning & Development Manager is responsible for fostering a progressive learning culture and driving Giant Food's Leadership Journey, which is designed to strengthen the culture, builds organizational capacity, connect associates to purpose, drive change and innovation and deliver sustainable business results.Reporting to the Director, this energetic and experienced leader will develop the learning & leadership strategy and serve as the Company's subject matter expert working in partnership withthe Learning Development (L&D) and Communications Teams, functional area leads, Human Resources Business Partners (HRBP) and other subject matter experts. They will proactively identify learning gaps, present the most effective learning approaches and modalities, source, and/or design and develop training and learning that align with Giant's business priorities.

This position requires a high degree of creativity and analytical ability to propose the appropriate learning for associates at different levels, and source and develop engaging learning solutions. Responsibilities include program and content development with some facilitation, as well the ability to initiate and manage the lifecycle of projects, partnering with Learning staff and administrative support.

What You Will Do:

Grow Our People

• We care deeply about people, enjoy diversity and develop talent to get the best out of all of us
  
  

Obsess Over Customers

• We delight our customers with innovative products and experiences that support a healthier future for people and planet
  
  

Win Together

• We collaborate across boundaries to deliver on our strategy and purpose
  
  

Business Partnership & Building a Learning Culture

• Interprets business goals and strategies into operational learning and development tools, aids, programs and processes
• Creates a strategy and roadmap for Giant's learning and leadership development initiatives to measurably advance organizational competency for leadership, growth, and change at multiple professional levels
• Partners with subject matter experts and HR Business Partners to identify training needs, write clear training objectives, identify stakeholders who need to be involved; fully manage training development through design, implementation, and evaluation with all types and sizes learning programs
• Builds and maintains positive relationships with key stakeholders to ensure ongoing communication and understanding of business and associate learning needs. Translate departmental objectives and role responsibilities into training that will prepare employees for the next step of their career path
• Partners with internal teams to promote learning programs and ensure accessibility and relevance to business needs
  
  

Program Management, Content Development & Delivery

• Coordinates and leads the design, development, roll-out, implementation, monitoring, and maintenance of a variety of learning and development initiatives
• Manages all learning programs and initiatives, including the development and execution of customized learning modalities including instructor-led in-person or virtual classes, computer-based training, self-paced programs, eLearning, micro-learning, on-demand, video, blended learning, job aids, etc. Develops appropriate platform guidance for trainers, hosts trainings of trainers as needed
• As needed, develops interactive e-learning through use of authoring programs, such as Articulate Storyline
• Facilitates learning/training sessions and engages learners through virtual platforms like Microsoft Teams, WebEx, Zoom, Adobe Connect; and SuccessFactors
  
  

Management of the Function and Team

• Collaborates with functional teams or departments, stakeholders and subject matter experts to define learning needs, leverage internal and external learning resources and partnerships
• Identifies external learning and training resources; articulates internal learning needs; oversees proposals and vendor engagement
• Manages annual budgets and learning program guidance
• Leads a team of L&D professionals, providing support, guidance, vision, and development opportunities
  
  

Reporting & Measurement

• Provides systems support by managing aspects of Learning Management Systems (LMS) use, including evaluations, reporting, and research
• Develops metrics to assess the consistency and quality of the design, deployment, branding, and business impact of the learning; designs, manages, and deploys end of class surveys, and analyzes and reports on survey data
• Ensures the logistical and tracking aspects of training coordination are well executed.
• Stays current with industry trends in employee training programs that encompass integrating new modalities, including virtual and digital training solutions
  
  

What You Will Bring:

• Minimum of 7-9 years of relevant professional experience in a Corporate L&D environment, BS degree in Education, Training, HR or related field; master's degree preferred
• Solid experience in Instructional Design, Program Management, Professional L& D Program/Project Management, Organization Development. Experience in a retail environment providing learning solutions to support professionals preferred
• Sound knowledge of organizational behavior, transformational leadership, cultural change, and performance management
• Ability to identify and improve processes, exercise mature judgment and to work independently and in teams in a fast-paced environment
• Superior verbal and written communication skills. High level of professionalism and strong presentation skills
  
  

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include, but are not limited to, responsibilities of the role, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data and applicable law. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Salary Range: $117,375 - $156,500

This position will be on-site at the Giant Food Headquarters in Hyattsville, MD.

Why Giant:

We pride ourselves on cultivating a culture of care and offering opportunities to better yourself professionally and personally. We truly value the moments that matter most to our associates. Our guiding principles are GROW, CARE, BELONG.

GROW with us through benefits like tuition reimbursement, scholarship & grant programs, leadership development, career advancement, continuous learning opportunities and access to Market USA Credit Union.

Our CARE culture is built on a legacy of prioritizing people, offering comprehensive healthcare, life insurance, paid parental leave, wellness programs, a 401k plan with up to a 5% company match, paid time off, and employee assistance programs.

BELONG through Business Resource Groups (BRGs), rewards & recognition programs, community outreach, and countless volunteer opportunities that connect us with the communities we serve.

Join us and explore the full range of benefits available and become part of our 88 year legacy. After all, food makes us a grocery store, but our people make us GIANT.