Accounts Receivable & Credit Specialist

Position: AR & Credit Specialist

Reports To: AR/Credit Supervisor

Location: Boulder, CO (in office)

Job Summary:

The AR & Credit Specialist is responsible for managing accounts receivable collections, customer credit reviews, and credit risk within an assigned territory. This role supports the AR/Credit Supervisor in achieving collection targets, maintaining healthy customer balances, and minimizing bad debt exposure. The position works closely with Sales and customers to resolve payment issues, release orders, and support profitable business growth while protecting company assets.

Job Responsibilities:

• Manage assigned customer portfolio to ensure timely collection of outstanding invoices and reduction of past-due balances. 
• Conduct collection activities through phone calls, emails, and written correspondence while maintaining professional customer relationships. 
• Review customer accounts and recommend write-offs, payment plans, or escalation actions when necessary. 
• Evaluate creditworthiness of new and existing customers by reviewing financial statements, payment trends, credit reports, and other available information. 
• Establish, recommend, and maintain customer credit limits based on risk analysis and company policy. Balance sales opportunities with credit risk to support revenue growth and cash flow objectives. 
• Monitor accounts on credit hold and work with Sales teams to resolve issues preventing order release. 
• Investigate and assist in resolving invoice deductions, disputes, short payments, and unapplied cash items. 
• Maintain accurate records of collection efforts, account status, and credit decisions. Ensure compliance with company credit policies, internal controls, and procedures. 

Job Qualifications:

• Bachelor’s degree in Business, Finance, Accounting, or related field preferred. 
• 2–4 years of accounts receivable, collections, or credit experience preferred. 
• Experience reviewing financial statements and performing credit analysis preferred. 
• Strong negotiation and conflict resolution skills. 
• Strong customer service orientation with the ability to maintain professional relationships. 
• Ability to work cross-functionally with Sales, Finance, and customers. 
• High level of integrity, dependability, and professionalism. 
• Proficient in Microsoft Excel and ERP/accounting systems preferred. 

Status: Full-time position—Non-Exempt