Front Desk Concierge

POSITION IS FOR THE 4pm-12am shift weekend and weekday positions available

Job Overview
We are seeking an energetic and professional Front Desk Concierge to serve as the welcoming face of our organization. In this vital role, you will be responsible for creating a positive first impression by providing exceptional customer service, managing multi-line phone systems, and overseeing daily office operations. Your enthusiasm and organizational skills will ensure smooth front desk operations, support administrative functions, and assist visitors and staff with efficiency and warmth. This paid position offers an exciting opportunity to be the central point of contact in a dynamic environment where your proactive attitude and attention to detail will shine.

Duties

• Greet visitors, clients, and staff with a friendly, professional demeanor, ensuring they feel welcomed and valued
• Manage multi-line phone systems, directing calls accurately and courteously while providing excellent customer support
• Handle incoming correspondence, emails, and inquiries promptly and efficiently
• Maintain front desk appearance, including filing, organizing documents, and managing supplies to ensure a tidy workspace
• Support office management tasks such as calendar management, appointment scheduling, data entry, and basic bookkeeping using QuickBooks or similar tools
• Assist with clerical duties including proofreading documents, data entry, filing, and maintaining accurate records
• Use computer skills to operate Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace for various administrative functions

Requirements

• Proven experience in front desk or office management roles with strong organizational skills
• Excellent phone etiquette and customer service skills with the ability to handle multiple tasks simultaneously
• Bilingual abilities are highly preferred to effectively communicate with diverse clients and visitors
• Proficiency in computer literacy including Microsoft Office Suite, Google Workspace, data entry, and basic bookkeeping software such as QuickBooks
• Strong organizational skills with attention to detail in proofreading, filing, and record keeping
• Experience with multi-line phone systems and calendar management tools
• Personal assistant or administrative experience is a plus to support varied office functions effectively
• Ability to work efficiently under pressure while maintaining a positive attitude in a fast-paced environment

This role is ideal for someone who thrives on helping others, enjoys multitasking in a lively setting, and is eager to contribute to a welcoming atmosphere. If you’re organized, proactive, bilingual (a plus), and passionate about delivering excellent customer service—this is the perfect opportunity for you!

Job Types: Full-time, Part-time

Pay: $23.80 per hour

Work Location: In person

Salary : $24