Scheduler I

Powered by the GI Alliance, Colorado Gastroenterology, with three convenient locations in Denver and Aurora, offers a full spectrum of gastrointestinal services. The team is proud to be one of the region’s most trusted resources for the diagnosis, prevention, and treatment of all gastrointestinal and liver diseases. We are currently seeking a Medical Office Scheduler for one of our Denver, CO location.

Job Summary

Under the direction and supervision of the Practice Manager, the Medical Office Scheduler will set up office visits for patients and handle general, customer service inquiries. The ideal candidate will have a high school diploma or GED with at least 2 years’ experience scheduling for a medical office environment. Experience in the field of Gastroenterology or Internal Medicine is a plus. The individual will have previous scheduling or insurance referral/authorization experience.

• An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed below, may be substituted for the above education and experience requirements.
  
  

Principal Duties And Essential Functions

The Medical Office Scheduler will work closely with other medical office personnel to:

• Answer incoming calls from patients
• Schedule patient appointments to include procedures and follow up visits
• Coordinate with facilities
• Enter patient demographics and insurance information
• Provide detailed directions to patients for preparations prior to procedures
• Support the overall goals of the company.
• Perform other job related duties as requested or required
  
  

Job Knowledge And Skills

• Medical Assistant or equivalent education
• Experience working with an EMR or Centricity PM a plus
• Advanced knowledge of medical/GI terminology and insurance plans preferred
• Excellent attention to detail
• Ability to multi-task and to prioritize
• Excellent customer service and communication skills; both written and verbal
• Excellent computer skills
• Must have a good work ethic and the ability to work with minimal supervision
• Professional appearance and demeanor a plus
  
  

Colorado Gastroenterology offers competitive pay and an array of benefits (for full-time employees) including medical, dental, vision, 401(k) and a Health Savings Account both with company contribution, and Paid Time Off. Paid Sick Time offered to all employees.

Qualifications

Qualifications

• Excellent written and verbal communication skills
• Excellent customer service skills are required
• Experience working in a medical office
• Ability to multi-task and work in fast-paced environment.
• Detail-oriented
• Basic understanding of healthcare plans
• Be able to read and understand medical benefits.
• Bilingual is a plus.
  
  

Education: High school diploma or equivalent

Experience: 2-5 years of prior medical scheduling is preferred

Requirements For Level I Status

• Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.
• Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.
  
  

Performance Requirements

• Excellent communication skills, both written and verbal.
• Proficient technical (computer) skills.
• Ability to multi-task and prioritize.
• Self-motivated with initiative.
• Strong sense of ethics.
  
  

GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.

Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.

NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.

No phone calls or agencies, please.

EEO/AA-M/F/disabled/protected veteran