What are the responsibilities and job description for the Referral Coordinator position at GI Alliance?
Description
JOB SUMMARY Performs a wide range of administrative duties to include referral processing, patient registration, patient appointment scheduling, communication with referral sources and other tasks assigned.
Essential Functions
▪ Responsible for the tracking, coordination and communication of patient referrals
▪ Ensures complete and accurate patient registration, including demographics and current insurance information
▪ Handles requests from third party referral sources and provides relevant information and data
▪ Serves as point person for multidisciplinary evaluation process to include patient scheduling, third party communications, and internal communications
▪ Reviews details and expectation of referral with the potential patient
▪ Assists patients in problem solving potential issues related financial or social barriers (e.g., request interpreters as appropriate, transportation services, etc.)
▪ Ensures that referrals are addressed in a timely manner
▪ Reminds patients of scheduled appointment
▪ Communication with referral sources to ensure patient information/ registration is complete
Skills & Qualifications
▪ Strong customer service focus
▪ Effective verbal and written communication skills
▪ Teamwork orientation
▪ Organized and able to manage multiple priorities
▪ Good judgment
▪ Resourcefulness in problem solving ▪ Able to take and follow through with delegated tasks and accountability
JOB SUMMARY Performs a wide range of administrative duties to include referral processing, patient registration, patient appointment scheduling, communication with referral sources and other tasks assigned.
Essential Functions
▪ Responsible for the tracking, coordination and communication of patient referrals
▪ Ensures complete and accurate patient registration, including demographics and current insurance information
▪ Handles requests from third party referral sources and provides relevant information and data
▪ Serves as point person for multidisciplinary evaluation process to include patient scheduling, third party communications, and internal communications
▪ Reviews details and expectation of referral with the potential patient
▪ Assists patients in problem solving potential issues related financial or social barriers (e.g., request interpreters as appropriate, transportation services, etc.)
▪ Ensures that referrals are addressed in a timely manner
▪ Reminds patients of scheduled appointment
▪ Communication with referral sources to ensure patient information/ registration is complete
Skills & Qualifications
▪ Strong customer service focus
▪ Effective verbal and written communication skills
▪ Teamwork orientation
▪ Organized and able to manage multiple priorities
▪ Good judgment
▪ Resourcefulness in problem solving ▪ Able to take and follow through with delegated tasks and accountability