What are the responsibilities and job description for the Pharmacy Medical Secretary (31765) position at GI Alliance?
Job Title: Medical Secretary
Department: Pharmacy Program
Immediate Supervisor Title: Pharmacy Manager
Job Supervisory Responsibilities: None
General Summary: A nonexempt position responsible for performing a variety of duties, clerical tasks, and other tasks assigned by the pharmacy manager
Essential Job Responsibilities
Experience: Minimum one year of administrative assistant experience in a medical office setting.
Knowledge
Performance Requirements:
Work Environment: Work performed in an office environment. Involves frequent contact with staff and patients.
Mental/Physical Requirements: Manual dexterity for office machine operation including computer and clinical equipment; stooping, bending to handle patient’s mobility to complete errands or deliveries, or sitting or standing for extended periods of time. Stress can be triggered by multiple staff demands and deadlines.
Department: Pharmacy Program
Immediate Supervisor Title: Pharmacy Manager
Job Supervisory Responsibilities: None
General Summary: A nonexempt position responsible for performing a variety of duties, clerical tasks, and other tasks assigned by the pharmacy manager
Essential Job Responsibilities
- Answering the pharmacy phone line:
- Taking refill orders for IOD and compound orders.
- Compounds: payment collection, claim creation, ecw documentation, and order placement through appropriate portals.
- IOD ED drugs: Payment collection, claim creation, ecw documentation, and TE forwarding for techs to dispense.
- Triaging pharmacy-related calls in regard to order tracking
- Oncolytic refill needs
- Authorization requests
- IOD rx log filing
- Drug pre-collection: Cash and buy/bill services (T-pellets, Aveed, Xiaflex, etc.)
- Buy and bill drug scheduling management
- Ensure quarterly scheduling rules are implemented
- Ordering compounded intravesical therapy and inventory tracking in PODIS
- Conducting refill campaigns- IOD and compounds
- Foundation patient enrollment
- Daily unposted payment review
- Tracking daily inventory counts of all drugs
- Updating reporting for metric trackers
- Assisting the pharmacy coordinator with authorization, retro-authorization needs
- Project management as assigned by the pharmacy manager
Experience: Minimum one year of administrative assistant experience in a medical office setting.
Knowledge
Performance Requirements:
- Knowledge of medical terminology and office procedures.
- Knowledge of grammar, spelling, and punctuation to type from draft copy and review and edit reports and correspondence.
- Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
- Knowledge of Medical tasks that include RX prior authorizations.
- Familiarity with healthcare systems, regulations, policies, and functions.
- Knowledge of infection control and safety standards.
- Skill in operating office equipment.
- Skill in organizational matters, including time management, prioritization, multitasking, and problem-solving.
- Common computer skills
- Ability to type 40 words per minute using word-processing software. Able to learn/use other computer programs including Microsoft® Excel, e-mail, Internet, and Microsoft® PowerPoint.
- Ability to read, understand, and follow oral and written instructions.
- Ability to sort and file materials correctly using alphabetic or numeric systems.
- Ability to communicate clearly and concisely.
- Ability to establish and maintain effective working relationships with patients, physicians and other clinical staff, and the public.
Work Environment: Work performed in an office environment. Involves frequent contact with staff and patients.
Mental/Physical Requirements: Manual dexterity for office machine operation including computer and clinical equipment; stooping, bending to handle patient’s mobility to complete errands or deliveries, or sitting or standing for extended periods of time. Stress can be triggered by multiple staff demands and deadlines.