What are the responsibilities and job description for the Assistant Branch Manager position at GHX Industrial?
Summary:
The Assistant Branch Manager is responsible for oversight of all aspects of counter sales and warehouse operations; including inventory, product handling shipping/receiving and personnel management in a friendly, fast-paced team environment.
Job Duties:
- Directly support and coordinate with the Branch Manager
- Responsible for providing assistance to customers during counter sales, quoting and transacting orders .
- Receives requests for quotations, order and lead times from business and industrial establishments or individuals. Provides excellent customer service to all customers including assessing customer needs and processing orders, reviewing inventory availability and ensuring customer satisfaction. Coordinates with other departments in handling purchase orders, and providing value added services to customers.
- Assist customers with needed parts, interacting extensively to clarify their needs, research and recommend parts, provide quotes and take orders.
- Reviews, understands, and follows branch procedures, serving as a role model to ensure compliance by all teammates
- Assist and work directly with outside sales on potential orders, availability of stock and locating non-stock items.
- Maintain records, reports and notes on daily orders, phone conversations with customers and outside sales.
- Develop, maintain and share product knowledge through training and work with factory representatives, as scheduled.
- Build and maintain customer relationships; provide customer support with technical product information and preparing thorough and accurate quotes, order acknowledgements, samples, etc.
- Will seek and grow opportunities to increase business and account base by qualifying and opening new business accounts utilizing sales techniques
- Miscellaneous tasks as assigned.
Work Environment:
This position works in a warehouse setting, with some outdoor exposure during the workday. This role routinely uses standard office equipment such as computers, phones, photocopiers, and standard warehouse equipment such as hand trucks, box cutters and tape dispensers.
If you meet these qualifications and are interested in making a positive change in your career, then we want to hear from you!
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WE ARE AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER M/F/V/D
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
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