LEASE APPROVAL SPECIALIST

As a Leasing Approval Specialist, you will act as a liaison between potential residents and our team by attending to their inquiries and lease executions. This role is integral to the success and accuracy of the entire team.

REPORTS TO: Client Operations Manager

HOW YOU WILL CONTRIBUTE:

PRIMARY JOB FUNCTIONS - include, but are not limited to:

• Ensure all lease files are prepared and approved according to policy
• Follow qualifications procedures and assist clients with proving sufficient income documentation
• Facilitate resident lease signings within first 72 hours of approval
• Assist with answering overflow multi-lined phones and greeting clients
• Organizing shared calendars and pre-scheduling daily appointments
• Ensure leasing centers are clean and organized daily
• Provide a wide range of administrative and support services to the leasing staff and the Leasing Manager
• Provide weekly leasing and execution reports
• Ensure GHP pending application dashboard is completed weekly
• Regular and physical attendance is required

Professional Requirements

• 2-3 years of experience in a first-class customer service environment.
• Property Management experience a plus
• Real Estate experience is a plus
• Experience with Yardi and Knock is plus but not required
• Great with people - warm, friendly, and helpful in person and on the phone
• Be extremely organized and have the ability to multitask
• Excellent oral and written skills are required
• High school diploma or GED required
• Bilingual a plus

Physical Requirements:

• Frequently move/traverse, ascend/descend stairs in/around apartment homes and community
• Constantly positions self to bend, stoop, reach, and lift
• Occasionally lift/move/carry up to 25 lbs. with/without assistance
• Frequently lift/move/carry 10 lbs.
• Consistently communicate, converse, and exchange information with coworkers, vendors, residents, and visitors
• Ability to remain in a stationary position for extended periods of time
• Constantly operates the computer, 10-key, and other office productivity machinery. 
• Consistently work in low to moderate noise levels.

Scheduled Hours:

• Must be available to work on weekends and holidays
• Shift schedule 9 am-6 pm and/or 10 am- 7 pm
• 40 Hour weekly commitment required

Cognitive or Mental Requirements:

• Reading;
• Writing;
• Ability to communicate clearly;
• Ability to deal with complex issues; and
• Attention to detail.

Eligibility Requirements:

• Must have unrestricted work authorization to work in the United States; and

• Must be willing to submit to a background investigation.

The duties and responsibilities described are not a comprehensive list and additional tasks will be assigned.

Salary Range: $20.00-$22.00 per hour, D.O.E. 

Eligible for:  Overtime, Commissions, and Wardrobe Allowance

Benefits: Fully paid medical insurance available to employees along with dental, vision. Other benefits include: flexible spending account, Life/AD&D insurance, pet insurance, Employee Assistance Program, TicketsAtWork. There is also free onsite parking.

Salary : $20 - $22