What are the responsibilities and job description for the Fulfillment Associate position at GHOST?
GHOST is disrupting the sports nutrition industry by creating a lifestyle movement that includes transparent innovative products, immersive content, global distribution, key influencer partnerships and collaborations with the world's leading flavor brands. We are always challenging ourselves to think outside the box and serve our fans and customers better, and we're excited to find a new fam member to bring processes and fresh ideas to the table.
We're looking for a Fulfillment Associate to join our Las Vegas-based Logistics team. In this position they will be responsible for creating, reconciling and auditing transactions for the movement of finished goods between GHOST and GHOST Customers.
The Deets:
- Assist with Customer communication and accept all new PO’s in SPS.
- Create Transfer of Inventory between manufacturers and 3PLs.
- Create new Sales and Transfer Order transactions.
- Fulfill completed Sales Order and receive Transfer Orders accurately in NetSuite.
- Review all packing slips and reports daily to ensure 3PL’s orders shipped correctly.
- Follow up with customers and facilities on submitted transactions when needed.
- Assist with Quality Assurance by placing unreleased inventory on hold and releasing it as needed.
- Cross reference GHOST truck sheets with ERP to maintain accurate ship dates and update statuses on all orders.
- Problem Solve with customers and 3PLs if any orders appear to have errors with items shipped.
- Assist and help train new Associates with current and ongoing processes.
- Bachelor's degree in Supply Chain, Logistics or other related field.
- 1 year of ERP or data entry experience.
- Microsoft Teams experience (preferred).
- Health, dental, and vision insurance
- Generous paid leave plan, including parental leave
- Life, short-, and long-term disability insurance(s)
- 401K retirement savings with defined company match
- Health and dependent care savings plans
- Commuter benefit
- Tuition reimbursement
- Supplemental life and insurance plans
- Other legendary perks!
At GHOST we are building the brand we all wish existed. This mindset drives every important decision the team makes, from how we create new products, to how we market and interact, and most definitely how we build our team. We hire on work ethic, passion and culture fit. You cannot replace a vibe.