What are the responsibilities and job description for the Server position at Ghost Isle Brewery?
Ghost Isle Brewery is New Buffalo’s newest, family-owned brewpub. This unique and beautiful establishment will provide a full bar, 10-barrel brewery along with a spectacular wetlands view, fully covered patio, outdoor activities and live entertainment. We are looking for friendly, energetic, hard-working, and fast-paced server(s) to join our team to create a memorable, one-of-kind customer experience for our guests. If you have a passion for craft beer, hospitality, and fresh food, we want to hear from you! We have both full-time and part-time opportunities available.
What you will be doing:
- Greet and welcome our guests in a timely fashion with a genuinely friendly approach
- Share our knowledge and passion for craft beer and fresh food with our guests
- Educate patrons on seasonal items, craft cocktails, & Ghost Isle beers
- Ensure that all orders are accurate and brought to each table in a timely manner
- Proactively engage the guest when delivering food or beverages
- Collaborate and communicate with management when guest issues arise
- Participate in our “Clean As You Go” policy to ensure high level of cleanliness throughout the entire restaurant - which includes pre-bussing all tables in the establishment
- Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies
- Complete any opening, closing, and side-work assigned to you
What we look for:
- Positive attitude
- Hustle
- Teamwork
- Integrity & Respect
- Accountability
- Calm Under Pressure
- Salesmanship
- High Sense of Urgency
- High Level of Professionalism
- Knowledge of safe food handling and restaurant safety best practices
What we require:
- High school diploma and/or GED
- Strong customer service & interpersonal skills
- Excellent communication skills
- Ability to stand on your feet for up to 8 hours
- Mental capacity to utilize computer POS system
- Must be able to work a flexible schedule, including nights, days, weekends & holidays
What we prefer:
- Strong passion for craft beer
- 2 years of hospitality, sales, or customer service experience
- Be a team player: offer and ask for help when needed
- Willingness to go “above & beyond” for our guests
- Be coachable and desire to learn & grow at our establishment
- Showcase your unique personality and connect with our guests
- Promote Ghost Isle Brewery brand & town of New Buffalo, MI
Job Type(s): Part-time
The Sima Family has owned the 3.5-acre site where Ghost Isle Brewery Bar & Restaurant now sits since the 1950’s when Jim’s grandfather purchased hundreds of acres in New Buffalo, MI. The Brewery overlooks 156 acres of wetlands that was donated by the Sima Family to Chikaming Open Lands, a non-profit organization that now maintains this Michigan state-designated “critical wetlands.”
The beautiful, sweeping wetlands view to be enjoyed by patrons of Ghost Isle carries the name “Louis J Sima Great Lakes Marsh,” after Jim’s beloved Grandfather Louis J Sima. “Ghost Island” itself sits to the left and west of the brewery, and takes its name from generations of residents who played there as children and teens, and who claim there is supernatural activity on the island.