What are the responsibilities and job description for the Sr. Product & Process Engineer position at Ghirardelli Chocolate Company?
Who We Are
At Ghirardelli, we’re on the verge of becoming a billion-dollar brand and beyond. Our vision is to be every consumer’s first choice for premium chocolate—achieved not only through our exceptional products but also through the way we do business. Everything we do is inspired by our brand commitment to Making Life a Bite Better. We are a company that values both personal and professional growth. Every employee plays a vital role in our success, and we believe that our collective contributions are what drive Ghirardelli forward.
Position Summary:
Ghirardelli is seeking a highly skilled and experienced Senior Product & Process Engineer to lead and support innovation initiatives across our manufacturing facilities in San Leandro, CA and Stratham, NH. This role is pivotal in driving the industrialization of new products, managing product transfers, and implementing process improvements that enhance efficiency, quality, and profitability.
The ideal candidate will have 5–8 years of experience in a related engineering or manufacturing field, with a strong preference for candidates with experience in the chocolate or confectionery industry.
Qualifications:
Key Responsibilities:
- Lead the industrialization of new products from pilot to full-scale production.
- Collaborate across multiple sites, leveraging strong interpersonal and diplomatic skills by influencing cross-functional teams without direct authority.
- Manage the technical aspect of product transfers between facilities, ensuring seamless integration and minimal disruption.
- Support Operations with machine and process troubleshooting.
- Identify and implement process innovations and improvements.
- Serve as a technical expert on manufacturing lines and processes, developing a deep knowledge of all equipment and operations.
- Collaborate cross-functionally with Operations, R&D, Quality, and Engineering teams.
- Support capital projects and equipment commissioning related to new product introductions in both factories.
- Identify and analyze production data to identify trends, root causes, and innovative opportunities for improvement.
- Create and improve process documentation.
- Ensure compliance with safety, quality, and regulatory standards.
- Work independently with a minimum of guidance to meet the company objectives.
- Support loss reduction and eradication through Lean Manufacturing.
- Lead process improvements through use of statistical analysis and modeling.
- A deep, hands-on understanding of existing products and processes—gained through daily operational support—is essential to successfully industrializing new products and technologies. This foundational knowledge ensures that innovations are both practical and seamlessly integrated into current manufacturing systems.
