Leasing Consultant/Administrative Assistant

Description

Position Purpose:

Primary responsibility for greeting guests to the Leasing Office, answering phones, and providing outstanding customer service and making a positive first impression for the Community. This individual would work in various areas of the office assisting the on-site Manager and Asst Manager in various tasks as required.

Primary/Essential Duties & Responsibilities

· Greet all visitors into the Lobby.

· Show prospects around the property

· Sign leases, take payments, issue amenity key cards

· Upkeep of clubhouse and common areas

· Showing available apartments

· Move in/out inspections

· Creating, organizing & overseeing monthly or quarterly resident activities

· Give out applications for potential residents.

· Demonstrate a knowledge of the waiting list times, property layout and events.

· Make appointments for Manager and Assistant Manager

· Accurately input application information into the computer.

· Complete filing and collating of office paperwork

· Assist in maintaining the appearance of Lobby, Office Work Areas and occasionally Show Apartment Homes - including general cleaning such as dusting, vacuuming, and sweeping and notifying maintenance any needs.

· Keep a check on supplies for office

· Accurately applying rent and monies throughout the month.

· Assemble marketing brochures, newsletters and materials for community

· Assist in maintaining prospect / customer files

· Maintain customer database entering new and updated prospect/customer information

· Upkeep of files information

· Maintain work orders for maintenance staff – from inception to completion.

· Provide assistance to Manager and Assistant Manager in processing and preparing contracts for the customers’ signature as needed.

· Attend and actively participate in all departmental functions (e.g., weekly meeting, training (including role playing), and computer generated classes and sales software training as scheduled.

· Making post office and/or other errands.

· Other duties added as needed.

Requirements

Knowledge & Skill Requirements:

· Minimum high school graduate or its equivalency.

· Strong verbal and written communication skills.

· Availability to work special events.

Previous apartment leasing experience preferred.

Physical Demands & Work Environment

· This is largely a sedentary role: however, most filing is required. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

· This job operates in a professional office environment. This role routinely uses standard equipment such as computers, phones, photocopiers, filing cabinets and fax machines.