Director of Regulatory & Quality

Job Title Director of Regulatory & Quality Location Glen Carbon, IL, USA Additional Location(s) Employee Type Employee Working Hours Per Week 40 Job Description At Residential Home Health and Hospice (‘Residential’), we’re looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, our Home Health Director of Regulatory and Quality will partner with our field staff and leaders to provide the best support to the patients that we serve. With our 20-year track record, Residential is a strong leader in the industry. We are consistently named a Top Workplace by our employees and genuinely care where you are in your career path. Our high value rewards package: Up to 22 paid holiday and personal days off in year one Company funded pension DailyPay: Access your money when you want it! Industry-leading 360 You™ benefits program Company paid emotional health and wellness support for you and your family Adoption assistance Access to Ramsey SmartDollar Certain benefits may vary based on your employment status. What you’ll do in this role: Responsible to monitor and plan for improvement for value-based purchasing measures including patient satisfaction, rehospitalization, and clinical outcomes as outlined by CMS, joint-venture, or payor source requirements for contracting Responsible for survey-readiness and plans of correction to meet regulatory requirements that uphold accreditation and licensure Directs and manages team members for survey prep and quality initiative activities Responds to exceptions in performance metrics – clinical outcomes, audit results, compliance directives, and state survey results Serves as a member of the Professional Advisory Committee and/or Governing body. Establishes service committees to facilitate and attain the objectives of the service program. Participates as a member of compliance and policy review committees. Assembles patient information and participates in referral source and payer networks. Respond to escalations from CMS or state inquiries about patient care. This job description outlines the core priorities of the role and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may be modified or assigned as needed to meet business needs. We are looking for compassionate Home Health Director if Regulatory and Quality with: Licensed healthcare professional required (e.g., Registered Nurse, Physical Therapist, Speech Therapist, or Occupational Therapist) with current, active licensure in good standing. Bachelor’s degree required (or equivalent professional credential/experience); Master’s degree preferred. Minimum of three (3) years of experience in home health or a comparable healthcare setting. Minimum of 3 years of leadership experience. Demonstrated success in coaching, mentoring, collaborates effectively within a team and performance management, with the ability to develop and support high-performing teams. Strong ability to delegate effectively and empower team members, promoting accountability and a culture of ownership. Proven leadership with the ability to supervise staff and interact tactfully with teams and the community. Strong business and operational management knowledge. Demonstrates strong leadership, critical thinking, and sound decision-making skills. Communicates effectively both verbally and in writing. Applies sound clinical judgment and problem-solving abilities. Maintains a sense of urgency, responsiveness, and attention to detail. Drives operational efficiency and supports business growth. Accurately documents information and maintains confidentiality. Exhibits professionalism, empathy, tact, organization, and accountability. Proficient in Microsoft Office Suite. We are an equal opportunity employer and value diversity at our company. NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana. By supplying your phone number, you agree to receive communication via phone or text. By submitting your application, you are confirming that you are legally authorized to work in the United States. Residential Home Health and Residential Hospice is an Equal Opportunity Employer Residential Home Health and Residential Hospice Consistently named as a 'Top Workplace', Residential Home Health and Hospice is a dynamic, growing, and innovative healthcare company that invests time and resources to foster employee success and patient satisfaction. It’s a promise we live day in and day out. Every employee – from those who work with our patients in the field, to those who support them in administrative and office roles – is valued, respected, and encouraged to grow. Our Mission: We aspire to be the leading providers of home-based healthcare products and services for geriatric and chronically ill patients. We are committed to equipping our highly-trained and dedicated employees with all the resources and tools necessary to provide extraordinary care and service. California Worker Privacy Statement