Dental Front Desk Receptionist

Job Summary
Join our dynamic dental practice as a Dental Front Desk Receptionist and become the welcoming face of our office! In this energetic role, you will be the first point of contact for patients, ensuring a smooth and positive experience from appointment scheduling to billing. Your organizational skills and friendly demeanor will help facilitate efficient office operations, coordinate patient flow, and uphold the highest standards of confidentiality and professionalism. If you thrive in a fast-paced environment and are passionate about providing exceptional patient service, this is the perfect opportunity to showcase your skills and grow within a supportive team.

Responsibilities

• Greet patients warmly and professionally, creating a welcoming atmosphere for all visitors
• Manage patient appointments using dental scheduling software and EMR (Electronic Medical Records) systems such as Epic or Dentrix
• Verify insurance coverage, perform insurance eligibility checks, and handle insurance verification processes
• Collect payments, process medical and dental billing, and perform medical collection activities in compliance with HIPAA regulations
• Review and update patient records accurately, ensuring compliance with health information management policies
• Assist with intake procedures, including collecting patient information and explaining clinic policies
• Maintain organized filing systems for medical records, treatment plans, and documentation review processes
• Answer multi-line phone systems with excellent phone etiquette, schedule appointments, and provide clear information to patients
• Support clinical staff by managing front desk administrative tasks such as data entry, typing reports, and managing office correspondence
• Ensure adherence to clinical confidentiality policies while handling sensitive patient information
• Utilize office software like Microsoft Office suite for documentation, correspondence, and record keeping

Experience

• Prior dental office experience is highly preferred; familiarity with dental clinic workflows enhances your effectiveness in this role
• Strong knowledge of health insurance procedures including Medicare, HIPAA compliance, CPT coding (Current Procedural Terminology), ICD-9/ICD-10 coding standards for accurate documentation and billing
• Proven ability in insurance verification, and care plan documentation support
• Excellent customer service skills with a focus on patient service excellence in a healthcare setting
• Experience working within healthcare environments provides valuable insight into clinical confidentiality policies and health information management

Join us to be part of a vibrant team dedicated to delivering outstanding dental care while fostering a positive environment for both patients and staff!

Pay: $15.00 - $20.00 per hour

Expected hours: 38.0 per week

Benefits:

• 401(k) matching
• Paid time off

Work Location: In person

Salary : $15 - $20