What are the responsibilities and job description for the Transportation Management Center (TMC) Lead Supervisor / System Specialist position at GFT?
What You Will Do
GFT is seeking a part-time Transportation Management Center (TMC) Lead Supervisor to join our Practice or CBG Team in Chipley, FL! This role follows an onsite work model, requiring regular attendance at our Chipley, FL office.
We are currently offering the following positions for qualified candidates to fill current needs:
đź“Ł Watch Traffic Management Video!
What You’ll Be Challenged To Do
The RTMC Supervisor provides operational and supervisory support for daily activities within the Regional Traffic Management Center. The position ensures effective real‑time monitoring, incident response, Operator performance, and adherence to established RTMC procedures. This role acts as shift supervisor and serves as an escalation point for elevated events, coordinating with external agencies such as law enforcement, fire/EMS, Road Rangers, and FDOT personnel. The RTMC Supervisor is responsible for supporting training and quality assurance, and serves as the shift supervisor.
Key Responsibilities
Operational Oversight
What You Will Bring To Our Firm
The salary range for this role is $30.00 per hour. Salary is dependent upon experience and geographic location.
Featured Benefits
At GFT, a privately held AEC firm, we innovate where transportation, water, power, and buildings converge. We call this the Infrastructure of Life. We measure our success by the strength of our relationships – that’s why we’re the employer of choice for 5,000 of the industry’s brightest engineers, planners, architects, inspectors, designers, and more.
Our clients choose us for our expertise and prefer us for our nimble approach, creativity, and personal touch. Backed by over a century’s experience, together we’re building a lasting legacy for future generations: stronger communities, a healthier planet, and better lives.
GFT: Ingenuity That Shapes Lives™ is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans’ status or other characteristics protected by law.
Unsolicited resumes from third party agencies will be considered the property GFT.
Location: Chipley, FLCore Business Hours: 365/24/7
Employment Status: Full-Time
Salary dependent upon experience and geographic location
GFT does require the successful completion of a criminal background check for all advertised positions.
GFT is seeking a part-time Transportation Management Center (TMC) Lead Supervisor to join our Practice or CBG Team in Chipley, FL! This role follows an onsite work model, requiring regular attendance at our Chipley, FL office.
We are currently offering the following positions for qualified candidates to fill current needs:
- Full-Time (40 hours a week/with benefits, flexible shifts)
đź“Ł Watch Traffic Management Video!
What You’ll Be Challenged To Do
The RTMC Supervisor provides operational and supervisory support for daily activities within the Regional Traffic Management Center. The position ensures effective real‑time monitoring, incident response, Operator performance, and adherence to established RTMC procedures. This role acts as shift supervisor and serves as an escalation point for elevated events, coordinating with external agencies such as law enforcement, fire/EMS, Road Rangers, and FDOT personnel. The RTMC Supervisor is responsible for supporting training and quality assurance, and serves as the shift supervisor.
Key Responsibilities
Operational Oversight
- Supervises RTMC Operators to ensure accurate monitoring of roadway conditions, incidents, congestion, and system alerts.
- Oversees SunGuide® operations including CCTV, VDS, DMS, and event management tools.
- Provides real‑time operational decision support during elevated incidents and ensures proper adherence to SOPs.
- Coordinates with FHP, law enforcement, fire/EMS, Road Rangers, and regional partners on traffic incidents and roadway emergencies.
- Approves routine alerts, notifications, and messaging consistent with established procedures.
- Supports coaching, and skill development for RTMC Operators.
- Assists with incident documentation, operational logs, monthly reporting, and QA/QC compliance reviews.
- Helps maintain SunGuide® configuration updates and contributes to weekly operational reporting.
- Identifies and reports field device malfunctions, control room issues, and system disruptions.
- Works in coordination with IT/technology teams to relay system issues and support basic troubleshooting.
- Assists in scheduling, staffing coordination, and shift coverage when directed.
- Works assigned shifts including nights, weekends, holidays, and participates in on‑call rotation.
What You Will Bring To Our Firm
- Internal candidates: Minimum 3-4 years RTMC experience.
- External candidates: Minimum 4-5 years supervisory or related experience.
- High school diploma required
- SunGuide® experience preferred.
- Knowledge of Intelligent Transportation Systems (ITS) principles.
- FDOT Intermediate or Advanced MOT training within 1 year of hire.
- Supervisor training within 6 months of hire.
- Strong leadership and interpersonal skills.
- Clear verbal communication, including radio/network communication.
- Ability to work varied shifts and remain on call 24/7.
- Proficiency with freeway management and ATMS systems
- Ability to write clear reports and manage real-time priorities.
- Proficiency with Windows-based applications.
The salary range for this role is $30.00 per hour. Salary is dependent upon experience and geographic location.
Featured Benefits
- Comprehensive benefits package including wellness programs, parental leave, and pet insurance, in addition to medical, dental, vision, disability, and life insurance.
- Tax-deferred 401(k) savings plan.
- Competitive paid-time-off (PTO) accrual.
- Tuition reimbursement for continued education.
- Commitment to professional development, access to internal and external training programs, and support of active participation in professional organizations
- Incentive compensation for eligible positions.
At GFT, a privately held AEC firm, we innovate where transportation, water, power, and buildings converge. We call this the Infrastructure of Life. We measure our success by the strength of our relationships – that’s why we’re the employer of choice for 5,000 of the industry’s brightest engineers, planners, architects, inspectors, designers, and more.
Our clients choose us for our expertise and prefer us for our nimble approach, creativity, and personal touch. Backed by over a century’s experience, together we’re building a lasting legacy for future generations: stronger communities, a healthier planet, and better lives.
GFT: Ingenuity That Shapes Lives™ is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veterans’ status or other characteristics protected by law.
Unsolicited resumes from third party agencies will be considered the property GFT.
Location: Chipley, FLCore Business Hours: 365/24/7
Employment Status: Full-Time
Salary dependent upon experience and geographic location
GFT does require the successful completion of a criminal background check for all advertised positions.
Salary : $30