What are the responsibilities and job description for the Sr. System Engineer position at GFI Digital?
The Senior Field Engineer provides a high level of in-person customer service implementing, maintaining, resolving technical issues, supporting, and optimizing all customer workstation and server hardware, software, and network equipment and connectivity.
Principal Duties And Responsibilities
Responsible for working through our ticketing system to configure, implement, monitor, manage, and support all clients IT environments.
4-8 years server, storage, networking, and security experience.
Experience with server virtualization such as Microsoft Hyper-V and VMware.
Strong background with Microsoft products (Azure, Active Directory, 365, Exchange, Intune).
Requires minimal supervision and works with large scope, more complex issues and projects.
This is a coaching/mentoring role for Analysts and Engineers.
Knowledge, Skills And Abilities
Principal Duties And Responsibilities
Responsible for working through our ticketing system to configure, implement, monitor, manage, and support all clients IT environments.
4-8 years server, storage, networking, and security experience.
Experience with server virtualization such as Microsoft Hyper-V and VMware.
Strong background with Microsoft products (Azure, Active Directory, 365, Exchange, Intune).
Requires minimal supervision and works with large scope, more complex issues and projects.
This is a coaching/mentoring role for Analysts and Engineers.
Knowledge, Skills And Abilities
- Knowledge: This position requires 4-8 years of experience. Degree in field of computer science preferred. Industry certifications such as Microsoft, CompTIA, Cisco and other is a plus.
- Skills: Must be customer service focused. Must also possess excellent written and oral communication skills. Highly self-motivated and directed.
- Abilities: Must collaborate with peers to problem solve and find the best solution and outcomes Proven analytical and problem-solving abilities. Must have ability to meet deadlines.
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off immediately available upon hire
- Vision insurance
- Hybrid Schedule